Job Description

It’s about creating and championing big ideas.

Are you the kind of person that can take a big idea and bring it to life? Do you enjoy leading others to accomplish real change? Are you ready to utilize your inquisitive mindset to truly build something new? If so, then the Product Owner III position might be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Product Owner III - Payments, you are responsible for engaging and collaborating with one or more teams for a complex product area to implement Frost’s vision of products and services that are elegant, secure, and improve people’s financial lives. You will use your innovative mindset, effective communication skills and desire to do better by constantly creating and improving the Frost user experience. Most importantly, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.

What you’ll do: 

• Collaborate with one or more cross-functional teams to deliver world-class, complex, and large scale products and services
• Create long-term product strategies in adherence to Frost Executive direction
• Effectively communicate a project’s impact to the quadruple bottom line, priority, development approach, and release plan to the internal and external stakeholders
• Establish relationships and partner with customers, users, subject matter experts, and stakeholders to learn and research the product space
• Communicate business needs, the overarching vision, and the product roadmap for the business solution to all stakeholders from executive management to IT support teams
• Monitor the status of pending projects to ensure that the team remains focused on building relevant products with reliable architecture at an appropriate speed
• Write acceptance criteria and requirements for complex and large scale projects while deciding which projects are feasible and provide business value
• Establish one or more product backlogs that flow work to the appropriate line of business or product implementation teams to maximize joint value
• Ensure that all new features and programs meet business and system requirements
• Evaluate potential process and system improvements to identify and prioritize future projects
• Provide guidance and leadership to other Product Owners across the enterprise

What you’ll need:

• Bachelor’s degree in a related field or equivalent work experience
• 4+ years of experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field
• Strong analytical thinking and problem solving skills
• Proactive, entrepreneurial, and collaborative mindset
• Proficient in Microsoft computer applications
• Excellent written and verbal communication skills

Additional Preferred Skills:

• Experience with digital technologies, including desktop and mobile
• Experience in the banking and/or financial services industries
• Experience with Agile methodologies including Scrum and Kanban

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.