Posted:
7/16/2024, 5:26:44 AM
Location(s):
Fort Wayne, Indiana, United States ⋅ Indiana, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Summary
Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.
Core Responsibilities
Directs all Operations activities and teammates within a large (based on revenue, complexity, headcount) Distribution Center (DC).
Provides proactive feedback to front line Operations management, initiating management coaching, teammate performance feedback, management performance feedback, and corrective actions where needed.
Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Delivery Expense, Occupancy Expense, and Inventory Shrink).
Makes capital recommendations and reviews and approves appropriate expenses for the DC.
Responsible and accountable for achieving DC operational performance Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
Oversees all customer service for the DC, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local
Account Management team, and Corporate Operations as needed.
Implements the conversion of new customers at the DC to ensure successful implementation of new business.
Enforces DC adherence to company developed SOP’s / WI’s for warehouse management and transportation.
Monitors and reports performance of DC, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
Oversees DC succession planning, identifying, attracting, developing, coaching, and retaining talent.
Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.
Qualifying Experience
#LI-TR1
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Website: https://byramhealthcare.com/
Headquarter Location: White Plains, New York, United States
Employee Count: 501-1000
Year Founded: 1968
IPO Status: Private
Last Funding Type: Private Equity
Industries: Health Care ⋅ Hospital ⋅ Nutrition