At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

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Job Function:

Marketing

Job Sub Function:

Marketing Insights & Analytics

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Market Research and Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology located in Titusville, NJ or Horsham, PA.

At Johnson & Johnson Innovative Medicines, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Johnson & Johnson Innovative Medicines. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. 

The Associate Director, Market Research and Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology is responsible for generating, integrating, and translating insights and analytics that shape decisions and drive organizational action. This position will support Patient Experience (Px), Pharmacy Solutions, and Patient Engagement & Customer Solutions (PECS) marketing business partners: delivering business building recommendations, shaping decision-making, and advising product strategy. The position plays a key role in advising leadership and guiding the business in the development and evaluation of new and existing strategies and tactics and as a result, shares accountability for business results.

The individual must have exceptional leadership skills, having demonstrated the ability to clearly and concisely deliver insights, lead collaboration across teams, inspire without authority, and encourage smart risk-taking. They will be personally accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.

Responsibilities:

•        Serve as the Market Research lead, designing and managing a market research plan which addresses key business questions and informs business planning strategy and tactics. Ensure timely tracking and management of the market research operating budget to goals

•        Lead the development and implementation of primary research for health care professionals, patients and/or payers including developmental research (e.g. attitudinal segmentation, patient journey, etc.), evaluative research (brand positioning, message testing, etc.) and tracking research (message recall, ATUs, etc.) 

•        Serve as an Analytics lead, identifying, crafting, and completing analytics (national, subnational, payer) which inform business planning strategy and tactics.

•        Identify, develop, and automate key performance metrics to measure and monitor performance. 

•        Execute KPI plan, measure and report ongoing performance, identify critical themes for discussion

•        Evaluate business performance and identify actionable recommendations to improve future performance outcomes. 

•        Determine optimal market research and analytical approaches to address key business questions, identify appropriate internal and external partners, develop strong partnerships in the context of resources, timing, and overall business goals.

•        Integrate and synthesize market research and analytics insights into actionable recommendations that influence business partners at all levels to incorporate in business strategy and decision making.

•        Champion the development and implementation of market research and analytical approaches and methods that are innovative, drive efficiencies, and contribute to broader sharing of best practices.

•        Demonstrate leadership courage in order to set priorities and ensure resources are focused on the most critical/ high value projects.

•        Find opportunities to embed partner capabilities (Advanced Analytics, Access Insights, Patient Engagement, etc.) to drive impact for brand and organizational efficiency

•        Drive a culture of simplicity within the Strategic Insights team and with partners to ensure business processes are streamlined and research studies, with actionable insights, are delivered in a timely manner to influence the business.

•        Act as a mentor/coach to enable the development of market research skills and experience with other Strategic insights team members

•        Stay abreast of emerging healthcare & pharmaceutical industry trends and assess their potential impact on business strategies. Act with speed, agility and accountability.

Qualifications / Requirements:

Education:

• Minimum of a Bachelor’s degree is required, advanced degree preferred

• At least seven (7) years of relevant business experience

Experience and Skills

Required:

•        At least 7 years of relevant business experience in market research, business analytics, business intelligence, marketing, sales, market research, strategic planning, or management consulting.

•        Knowledge and experience across a broad spectrum of market research (qualitative and quantitative) approaches with the ability to identify appropriate approaches to address key business questions

•        Experience with pharma datasets (e.g. IQVIA DDD, Xponent, NPA, NSP, patient level claims data etc.) and their practical applications to analytics and brand performance

•        Deep proficiency of analytics applications (i.e. SQL, Excel, Word, PowerPoint, PowerBI Tableau)

•        Knowledge and experience across a broad spectrum of analytic approaches with the ability to identify appropriate approaches to address key business questions

•        Proven success partnering across business teams to integrate market research and analytics with insights and then translate into actionable recommendations.

•        Fluency in storytelling and developing effective presentations through compelling visualizations of research findings and insights with comprehensive and impactful recommendations and solutions that drive key decisions

•        Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through market research plans and analytic approaches and solutions

•        High degree of comfort navigating ambiguity and striking the right balance between research and analytical rigor with speed to decision making 

Preferred:

• Relevant therapeutic area experience

• Experience working on or directly with pharmaceutical brand marketing/sales teams

• Proven track record of mentorship / coaching of team members to enable development of market research and analytical skills

• Knowledge of advanced statistical and/or machine learning techniques and concepts (model selection and hypothesis testing, statistical inference, promotional response modeling etc.), experience with real-world applications, and experience working with patient level data

Other:

• This position will be located in Titusville, NJ or Horsham, PA and will require up to 10% domestic travel

The expected base pay range for this position is $122,000 - 212,750.00.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year

• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

• Holiday pay, including Floating Holidays –13 days per calendar year

• Work, Personal and Family Time - up to 40 hours per calendar year

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member

• Caregiver Leave – 10 days

• Volunteer Leave – 4 days

• Military Spouse Time-Off – 80 hours

Additional information can be found through the link below.

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via  https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

 

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$122,000 - 212,750

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours  Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits