Senior Network Technician

Posted:
10/3/2024, 11:01:46 PM

Location(s):
King's Lynn and West Norfolk, England, United Kingdom ⋅ England, United Kingdom ⋅ North Norfolk, England, United Kingdom ⋅ West Suffolk, England, United Kingdom ⋅ Ely, England, United Kingdom ⋅ Breckland District, England, United Kingdom

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Circa £36,069 - depending on skills and experience, plus standby and overtime payments 

Business use of company van  

Permanent, Full time, 37 hours a week  

Location: Kings Lynn, Norfolk. Covering such areas as Cromer, Bury St Edmunds, Ely, Sheringham & Thetford, Sutton Bridge, Wisbech 

 

Benefits: 

  • 25 Days Annual Leave + Bank Holidays 
  • Double Matched Salary Sacrifice Pension Scheme 
  • Private Healthcare 
  • An excellent Family Leave package – to help you support your family including fantastic maternity, paternity, and shared parental leave policies. 

 

Embrace the Green Future with Anglian Water 

Join us at Anglian Water and dive into a career that makes a real difference. As our Senior Technician focussing on Pollution and Flooding, you will be at the forefront of our mission to protect and restore our natural environment. This role is not just about doing a job it has a real purpose; it’s about contributing to a sustainable future. Our natural environment is at the fore front of climate change and it’s important that we protect it for our Region to flourish and for us to leave a legacy for future generations to enjoy. 

 

What will you be doing? 

  • Support, monitor and coach field resources in sewerage system maintenance techniques to deliver excellent customer service.   

  • Lead investigations into repeat customer and operational issues within Water Recycling Networks, coordinating with stakeholders for cost-effective solutions while prioritising customer needs.  

  • Manage resources to minimise service disruption and pollution resulting from asset failure or service loss.  

  • Handle severe weather incidents effectively and utilise systems to monitor asset and resource performance.   

  • Provide operational standby cover as required 

 

What does it take to be successful in this role? 

  • Ability to coach and support your team with a focus on preventing & managing pollution events 

  • Ability to lead when analysing and/or supporting on pollution events 

  • Understanding of the Water or Water recycling processes 

  • Full UK driving licence  

  • Flexible approach to work as this role includes management standby  

  • When on call you must be able to work within a confined space, and at height without restrictions.  Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms and you will be expected to complete relevant occupational health checks  

 

Inclusion at Anglian Water        

     

Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.         

 

Why join Anglian Water? 

At Anglian Water, we believe in caring for both our environment and our people. Our culture is built on flexibility, support, and a commitment to sustainability. We offer a competitive pension scheme where we double-match your contributions up to 6%, ensuring a secure future. Our comprehensive benefits package includes private healthcare, life assurance, personal accident cover, and a bonus scheme. 

With 25 days of annual leave plus bank holidays, and the option to buy and sell additional days, you can balance work and life seamlessly. Enjoy great discounts on everyday products and services, making life a little easier. 

     

   

Closing date:20/10/2024 

#loveeverydrop