Senior Clinical Application Analyst

Posted:
8/26/2024, 5:45:50 AM

Location(s):
Arkansas, United States ⋅ Little Rock, Arkansas, United States

Experience Level(s):
Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

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Closing Date:

09/16/2024


Type of Position:

Professional Staff - Project/Program Administration


Job Type:

Regular


Work Shift:

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:

IT | Patient Access Systems


Department's Website:


Summary of Job Duties:

The Senior Application Systems Analyst supports IT Patient Systems. Acts independently under general supervision, requiring minimal instruction and guidance. Supports system applications in the EpicCare Plus team, primarily Regulatory Reporting, Epic MyChart, Care Everywhere, etc. Demonstrates high level of proficiency and expertise on software functionality and integration.


Qualifications:

**Required to rotate 24x7 on-call duties and to respond immediately to trouble calls outside of general work hours.  Work occasionally may require an excess of eight hours per day plus weekend work.  Workload and deadlines pressure will regularly subject incumbent to moderate to high job-related stress.  Occasional overnight travel may be required for training, evaluating vendor systems at other customer sites, or industry conferences. **

Minimum Qualifications:

  • Master Degree in Clinical, Healthcare, Business, IT or related field with 3 years IT experience or clinical/operational experience or any combination of the two -OR- Bachelor Degree in Clinical, Healthcare, Business, IT or related field with 5 years IT experience or clinical/operational experience or any combination of the two -OR- Associate Degree in Clinical, Healthcare, Business, IT or related field with 7 years IT experience or clinical/operational experience or any combination of the two -OR- High School Diploma/GED with 9 years IT experience or clinical/operational experience or any combination of the two
  • Required Certification: Epic MyChart and Regulatory Reporting Badges– Must currently be certified or obtain within 12 months.
  • Must have an aptitude for technical tasks and project management
  • Working knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills

Preferred Qualifications:

  • Associate Degree or progressively higher degree preferred
  • IT experience plus Clinical or Operational experience


Additional Information:

  • Responsible for building system components, testing, implementation support and maintenance of assigned system applications.
  • Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
  • Analyzes/reviews and tests each product release and communicates needed changes to operations.  Must be able to document and follow system change control procedures for the system.
  • Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.  
  • Researches, analyzes, facilitates, and implements business and system workflows in order to expedite process improvement and coordinate business practices.  
  • Identifies best practices and implements opportunities for standardization.
  • Prepares activity and other reports as necessary.  
  • Provides guidance and mentoring to more junior analysts.
  • Attains necessary certifications, as applicable, in a timely manner according to policy.
  • Provides On-Call support for application.   

**This position will primarily work remotely from home but must be able to travel to campus and/or University Towers to attend meetings and to support application analyst staff to meet our Service Level Agreements.**


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:

Proof of Veteran Status


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

N/A


Frequent Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking


Occasional Physical Activity:

Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking


Benefits Eligible:

Yes