Drive KPI improvements and to support project management of HVAC&R Mfg. Ops
Translate business requirements into clear, concise, and comprehensive system;
Identify and suggest solutions to improve and automate business processes. Work with other departments to create comprehensive solutions for shared business needs. Test solutions to ensure they meet requirements and provide the expected benefits.
Facilitate workshops and brainstorming sessions to encourage innovation and collect feedback from stakeholders. Oversee project scope, timelines, and deliverables to ensure successful implementation of business solutions.
Provide training, documentation and ongoing support to end-users on new processes and systems; Develop process flows, user stories and other artifacts to communicate
Coordinate and schedule sales meetings, workshops, and follow-ups
Maintain customer database, ensuring accurate and up-to-date records;
Respond to customer inquiries and provide administrative support to the sales team
What we look for
Required
Higher Diploma holder or above, preferably in Business or equivalent
3 years’ related work experience preferred
Proficiency in Microsoft Office
Preferred
Experience in engineering related industry would be an advantage
Experience in excel including vlookup, pivot table, etc.
Experience in PowerBI
Self-motivated, hardworking and positive
Strong interpersonal, presentation and communication skills