Responsibilities: 

Product Vision and Roadmap: 

• Develop and maintain the technical roadmap to align with business goals, market trends, and customer needs. 

• Identify product dependencies and ensure alignment across relevant teams and stakeholders. 

• Serve as the primary point of contact for the product vision and strategy. 

• Collaborate with stakeholders to define and update the product roadmap. 

Backlog Management: 

• Translate business needs into technical requirements, user stories, and acceptance criteria to guide development efforts. 

• Work with stakeholders to refine and adjust priorities within the backlog based on changing business needs and technical constraints. 

• Ensure all requirements are documented to a level of detail that supports efficient development, testing, and deployment. 

• Manage and prioritize the product backlog to align with team objectives and overall goals. 

• Gather and document product requirements for clear communication with development teams. 

 Delivery and Execution: 

• Partner with engineering, design, and cross-functional teams to deliver high-quality products. 

• Support Agile ceremonies, including sprint planning, retrospectives, and reviews. 

• Act as Proxy Product Owner during sprint ceremonies, providing clarification, direction, and approval for development tasks when the Product Owner is unavailable. 

• Collaborate closely with engineering teams to remove blockers and ensure smooth delivery of technical solutions. 

• Ensure technical feasibility and compatibility of new product solutions by working directly with architects and developers. 

Analysis and Continuous Improvement: 

• Conduct gap analyses of workflows and solutions. 

• Use data-driven insights and feedback to improve product experiences and performance. 

• Monitor product performance metrics to prepare for future enhancements. 

• Analyze and evaluate technical trade-offs between features, architecture designs, and resource constraints. 

• Propose and implement process improvements for more efficient technical requirement gathering and delivery workflows. 

Stakeholder Communication: 

• Provide regular updates on product status and ongoing development. 

• Facilitate technical discussions between business stakeholders and development teams to align on architecture and requirements. 

• Effectively communicate technical complexities and trade-offs to non-technical stakeholders. 

• Ensure strong alignment between business priorities, technical development, and organizational objectives. 

Product Launch and Monitoring: 

• Oversee product launches and ensure they meet quality standards. 

• Address user feedback and utilize it to enhance future product iterations. 

• Coordinate release plans, ensuring all technical dependencies and deliverables are completed on schedule. 

• Collaborate with QA and operations teams to define and execute acceptance and validation testing. 

• Bachelor's degree in Computer Science, Engineering, or related field. Advanced degree preferred. 

• Active Secret Clearance 

Experience: 

• Strong background in building and managing complex technical products in person with customer interactions. 

• Proven experience as a Product Owner in tech-focused organizations. 

• Understanding of software development, infrastructure, and UX design principles. 

• Familiarity with Agile methodologies and tools (e.g., Jira, Trello). 

• Proven ability to manage complex and large-scale projects in fast-paced environments. 

• Experience working with cloud platforms like AWS, Google Cloud, or Microsoft Azure. 

• Strong analytical, problem-solving skills, and data-driven decision-making. 

• Experience in defining and implementing product roadmaps that align with business strategies and technical capabilities. 

• Demonstrated ability to serve as a trusted Proxy Product Owner, actively supporting Agile teams and filling in for Product Owners when needed. 

Skills: 

• Excellent communication, negotiation, and influencing skills. 

• Ability to work independently and handle multiple priorities effectively. 

• Ability to document, refine, and prioritize technical requirements effectively. 

• Adept at mediating technical discussions to drive consensus between engineering teams and stakeholders. 

• Capability to handle competing priorities while balancing short-term needs and long-term product goals. 

Preferred Qualifications 

• Previous experience working at high-tech Fortune 500 companies (e.g., Google, Meta). 

• Hands-on experience with ServiceNow modules and managing enterprise solutions. 

• Familiarity with AI/ML technologies and their applications. 

• Certifications in product management (e.g., Certified Scrum Product Owner). 

Other Requirements: 

• Local to Washington DC metropolitan area