System Support Engineer

Posted:
12/4/2025, 4:00:00 PM

Location(s):
Vilnius, Vilnius County, Lithuania ⋅ Vilnius County, Lithuania

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
DevOps & Infrastructure ⋅ IT & Security ⋅ Software Engineering

Workplace Type:
Remote

The Data Tooling team provides essential internal tools to help everyone at the BBC make informed data decisions. One of our responsibilities is the support and maintenance of our self-hosted instance of Tableau, used widely across the organization for the visualization of audience behaviour. We are seeking a Service Support engineer to balance technical maintenance and enhancements with operational user-facing support.

Key responsibilities: 

  • Administer and maintain the Tableau Server in production, ensuring reliability, security and performance

  • Work with other support engineers to manage live incidents, diagnose issues and restore service

  • Support Tableau Server optimization and deployment

  • Work directly with users and stakeholders, handling ad-hoc requests to optimize workbooks and dashboards by being their first line of support

  • Manage the AWS Windows Server environments and ensure seamless Tableau integration with connected AWS services

  • Monitor server & application health, automate routine admin tasks, and troubleshoot system issues

  • Work with the team to identify, prioritize & deliver initiatives aimed at optimizing the Tableau service.


Whether you know half or just a few of the terms above, we are ready to teach you!      Join the community! - https://www.facebook.com/AccentureLatvia/videos/255320008500962/

Required Qualifications: 

  • Experience working with and developing on AWS services such as EC2, IAM roles, VPC and elastic load balancers

  • Confident using AWS CLI and CDK

  • Experience with the management of Windows and Linux operating systems (Powershell, bash, zsh)

  • Experience with using Tableau or a desire to upskill

  • Strong collaborator – experience working in multidisciplinary teams to deliver outcomes

  • Experience managing stakeholders

Benefits

  • By joining Accenture, you make business contacts with customers from all over the world.

  • Hybrid work model: flexible hours with the possibility to combine office and remote work.

  • You will get once-in-a-lifetime experience working with the most passionate IT geeks.

  • You will learn more every day knowing that the Accenture DevOps community will help you achieve this goal. We invest in classroom and virtual trainings, certifications and even more.

  • You will be part of the DevOps community, use the latest DevOps practices and tools on real projects.

  • Salary €3300 - 5300 EUR gross. Salary directly related to experience, knowledge level and individual's performance.

Desired skills

  • Experience in using and creating scripts for the automation of regular tasks

  • Familiar with tools such as Jira and Confluence

#LI-EU

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing