DEPARTMENT OVERVIEW:
The Boston Red Sox Ticketing team plays an integral role in helping the organization to achieve its financial and customer service goals. Typically the first point of contact a fan has with the Red Sox, the Ticket Office sets the tone for their experience at Fenway Park. From selling tickets for games and events to trouble shooting any issues fans may have, the focus is always on providing top-tier customer service for everyone from long-time season ticket holders to patrons visiting the park for the first time.
POSITION OVERVIEW:
Red Sox Season Ticket Services Representative will work seasonally during the Red Sox season with the Club’s Season Ticket Services team with a specific focus on Red Sox Rewards, our loyalty program for Season Ticket Holders. The ideal Season Ticket Services rep has strong customer service experience and can represent Season Ticket Holder rewards and benefits well to patrons. Representatives will be expected to educate patrons about the Rewards program and other Season Ticket benefits, troubleshoot problems, and foster relationships with members.
At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.