SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership.  Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.  As a part of the People & Culture team, you’ll have the opportunity to work with all levels of staff to influence change and make SOTI a top employer.  This role offers incredible growth opportunities for those who take ownership and thrive in a fast-paced environment.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. 

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the finish line. At SOTI, we have a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, including some leading tech giants that will keep you on the cusp of emerging technologies. 

What We’re Looking For

As the Inside Sales Specialist on our team, you will be responsible for providing a positive customer experience by leveraging the SOTI sales model and maximizing revenue and margin generation. You will have a detailed understanding of our products and services and create opportunities within our existing account base throughout a defined region. You will engage primarily via telephone and respond to a high volume of inbound and outbound calls/emails.
Being part of our growing team, you will get the chance to work with leading-edge technologies and take on complex and exciting projects that offer innovative mobile device solutions to our enterprise clients worldwide. You will be able to participate in brainstorming and bring new ideas to the table, which will be rewarded by your professional growth and motivating career advancement with SOTI.

What You’ll Do

• Serve as the first point of contact with Clients and Prospects, presenting in a warm and professional manner as an ambassador of SOTI.
• Take ownership and responsibility for all customers in the account database, focusing on growing the account's scope and value.
• Meet business renewal targets, create price quotes, upsell SOTI products/services and resolve customer needs.
• Collect customer information and provide product information directly to customers and SOTI partners.
• Provide feedback from customers to appropriate personnel within SOTI.
• Plan effective sales campaigns and target existing accounts to proactively grow accounts and extend revenue.
• Deal with inbound and outbound calls/e-mail from and to customers, communicating special offers and other promotions.
• Maintain regular contact with key influencers and build and strengthen customer relationships.
• Manage pipeline and forecast accordingly.
• Collaborate with colleagues cross-functionally (Outside Sales Executive, SEs, Channel Partners, Marketing, etc.), to support the sales strategy.
• Maintain in-depth product, industry trends, and technical knowledge.

Experience You’ll Bring

• 1+ year experience in a high volume B2B sales or renewals role ideally within technology
• Experience in Salesforce is desirable
• Passion for technology and aptitude to learn new technologies.
• Strong phone presence and experience in a high-volume customer interaction environment.
• Proficient interpersonal, communication, and computer skills.
• Basic knowledge of mobile technology – Desirable.
• Ability to excel in a team-oriented, collaborative, and fast-paced environment.
• A self-starter with a high degree of initiative, a can-do attitude, results, and a goal-driven mindset.
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Attention to detail in all work areas with strong problem identification and problem resolution skills.
• Excellent communication skills in English.
• Proficiency in additional languages would be a strong asset.

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If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.