Available Locations: Austin, Texas, San Francisco, CA, London, United Kingdom, or Lisbon, Portugal 

Your Career

As our physical security engineer, reporting to our Director of Physical Security you will take ownership of our physical security program across our office and data center footprint. 

We are looking for someone excited about solving physical world challenges with next-generation technology on a global scale. You will be leading the overall strategy & implementation as well as partnering with other teams to unify physical and digital access into one cohesive security solution for Cloudflare’s global network powering our products.

What You’ll Do

Continue to build and manage our global physical security data center program overall in the following areas: 

• Physical security:
• Lead a global program focused on developing and deploying innovative physical security technology & operations across our global network of data centers. This will require traveling to a variety of locations, building relationships with our partners and working in an agile environment. 
• Perform review and monitoring of alerts generated by physical security systems (badge readers, cameras, etc)
• Interact with employees and management regarding compliance with Physical Security policies
• Collaborate with our People team to develop policies and processes to protect Cloudflare employees
• Collaborate with People and Spaces teams, as well as leadership, to develop incident playbooks for physical security incidents.
• Work alongside our detections Team to identify ways to ingest video and access control event alarms into detection pipelines and process those through various stages of triage.
• Contracts and security addendums:
• Working with legal to oversee our contracts and security addendums with vendors related to physical security monitoring, physical security systems, and physical security supplies
• Audit and certifications:
• Deliver the review & audit of existing and new data centers.
• Establish, implement, and automate our physical security standards, policies, and processes globally. Support implementation of operational metrics, project tracking, and status / blockers reporting as needed.
• Work alongside our infrastructure partners to enhance their standard operating procedures ensuring compliance with physical security standards and controls.
• Work with the security compliance and risk management team on developing and implementing physical security controls as it relates to various compliance requirements including but not limited to FedRAMP, ISO 27001 and SOC 2; and support internal and external audits of physical security controls.
• Respond to compliance requests for employee health and safety across multiple countries, states, and regions.
• Travel to Cloudflare data center locations to carry out physical security audits and oversee physical security control build outs.

Examples of desirable skills, knowledge and experience

• Ability to make decisions on acceptable physical security risk and drive risk mitigation. 
• Previous experience working in Verkada Command and deploying Verkada cameras and access sensors
• Experience writing physical security policies, processes, and playbooks
• Experience with executive protection, including the engagement of private investigators and law enforcement
• Experience gathering and supplying evidence for internal corporate investigations as well as law enforcement.
• Ability to effectively prioritize and manage a large number of projects simultaneously
• Equally adept at strategy formulation and tactical execution
• Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
• Ability to influence and motivate people across a broad variety of job functions
• Experience developing programs to comply with employee health and safety requirements.
• Experience communicating physical security risk plans to the executive leadership
• Experience performing site walk thoughts of data centers, corporate offices, and executive residences, including identification and measurement of risks and threats.
• Experience in or desire to work with multiple time zones and ability to travel to all Cloudflare locations as required; roughly 35% travel required