Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.

The Role

We are hiring an Integration Engineer to own the technical success of Conviva SDK integrations within our customers’ applications. This role combines hands-on technical expertise with strategic customer engagement. The ideal candidate is a strong programmer and systems thinker who thrives on diagnosing complex issues, managing multiple priorities, and partnering closely with customers to drive measurable integration success.

What You’ll Do 

• Own the technical strategy and execution for complex Conviva SDK integrations across strategic customer accounts.
• Serve as a trusted technical advisor to customer engineering leadership, guiding architecture decisions and ensuring scalable, best-practice implementations.
• Lead deep technical troubleshooting efforts, including root cause analysis across application code, SDK behavior, networking, and platform-specific constraints.
• Design and implement custom solutions or enhancements to address unique customer requirements while maintaining SDK integrity and long-term maintainability.
• Partner cross-functionally with Product and Engineering to influence roadmap priorities, advocate for customer needs, and drive systemic improvements to SDK reliability and usability.
• Establish and refine integration best practices, documentation, and internal playbooks to scale integration excellence across the organization.
• Manage multiple high-impact integration initiatives simultaneously, driving them from initial engagement through successful production deployment.
• Proactively identify opportunities to expand Conviva’s footprint within customer environments by demonstrating technical value and delivering a frictionless integration experience.

Who You Are 

• Bachelor’s degree in Computer Science or a related technical field (or equivalent practical experience).
• 10+ years of professional software engineering experience, including customer-facing technical engagements.
• Strong application development experience across at least two platforms (iOS, Android, Web, Roku, Smart TV ecosystems).
• Deep understanding of object-oriented design principles and software architecture.
• Deep interest or experience in AI-driven systems, including agentic architectures, LLM-based agents, tool orchestration, and production deployment considerations (observability, guardrails, scalability).
• Demonstrated ability to lead technical discussions with customer engineering teams, including architecture reviews and troubleshooting sessions.
• Highly accountable, execution-focused, and comfortable operating in fast-paced, evolving environments.
• Clear, concise communicator with the ability to explain complex technical concepts to both engineering and non-engineering stakeholders.

Why Join Conviva

You will work at the frontier of agentic intelligence and analytics -  shaping how customer signals become autonomous, scalable product capability. This role offers direct impact on product direction, commercial success, and platform evolution.

If you thrive in ambiguity, are outcome-centric, and use data to drive clarity under pressure, we would like to meet you.

The expected salary range for this full-time position is $150,000- $250,000 + equity + benefits. Compensation is determined by numerous factors such as your qualifications, experience, relevant education or training, and work location.