Job Location

MANILA NET PARK OFFICE

Job Description

As an Azure DevOps Engineer, you will support daily operations and development for our products, driving success and process measures according to Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs). The daily activities will be balanced with developing features and improvements, ensuring they are implemented securely, efficiently, and with high performance.

Your team

This role is under the DevOps Senior Team Lead, who is based in Costa Rica. This is for a global solution so you will be working in the DevOps IT team in P&G in which you will partner with business leaders, technical authorities and product managers globally to excel in operations support and provide business value by delivering new features for the solution.

How success looks like

• You fully understand technology solutions on an intimate level in a way that you can provide technical support for sophisticated incidents and engage in a deeper conversation with the technical delivery teams and external software vendors.
• You provide recommendations to optimize the cost and performance of the overall solution as well as follow outstanding software practices to ensure the quality of the code.
• You can follow and complete the full lifecycle of software management to develop, test, deploy, and back out code when needed.
• You maintain the Service Level Agreement metrics established within the team to guarantee the best user experience with the tool and accurately communicate in business terms technical issues and their root cause.

Responsibilities of the role

• Code development that meets our internal standards, maintainability, and best practices for a high-scale enterprise environment. Maintain and advocate for these standards through code reviews.
• Resolve incidents raised to the team while following the SLAs established and maintaining the user updated of the progress.
• Maintain systems processes, including the delivery of weekly, daily, monthly status reports to all appropriate parties.
• Pioneer initiatives to reduce cost of infrastructure and/or for performance optimization or Continuous Improvements ideas that can enhance the product.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.

Job Qualifications

• A bachelor’s or master’s degree (or equivalent professional experience) in Computer Science, Engineering or related field.
• Experience in software development.
• Ability to produce high-quality documentation.
• Experience with CI/CD tools (GitHub).
• Experience leading a project from concept to production, including proposal, discussion, and execution.
• Fluent in English.

Job Schedule

Full time

Job Number

R000119076

Job Segmentation

Experienced Professionals (Job Segmentation)