Job Description

Role Overview:

As our Web Operations Senior Executive, you will guide a small team of Web Ops Executives to continuously enhance and optimize the AirAsia Move website. You’ll collaborate closely with cross-functional stakeholders—from product managers and UX designers to marketing and analytics teams—to translate business needs into scalable web solutions. Your technical know-how and strategic vision will guide the development and deployment of cutting-edge technologies, ensuring that our site delivers top-notch performance and can rapidly adapt to the evolving needs of a high-growth digital platform.

Key Responsibilities:

Team Leadership & Execution:

• Guide a dedicated team of Web Ops professionals, setting clear goals, providing mentorship, and driving execution excellence.

• Foster a collaborative, high-performance culture that encourages innovation and continuous improvement.

Stakeholder Collaboration:

• Engage with product owners, designers, marketing, and other stakeholders to define web requirements, translate business objectives, and deliver impactful solutions on time and on budget.

• Communicate effectively and proactively with team members and stakeholders, ensuring transparency and alignment on priorities and progress.

Technical Strategy & Deployment:

• Spearhead the adoption of new tools, frameworks, and technologies to streamline web operations, enhance reliability, and boost efficiency.

• Manage and optimize web pages at scale, ensuring rapid load times, responsive designs, and top-tier performance for a global user base.

Requirements:

Technical & Tool Expertise:

• Proven experience with HTML, JavaScript, and JSON, and can confidently troubleshoot issues or guide the team through complex technical challenges.

• With strong skills in Google Analytics and other analytics tools, you turn data into insights, steering informed decisions and continuous optimization.

Language & Communication:

• Highly proficient in English and can articulate complex ideas in clear, concise terms.

Leadership, Collaboration & Teamwork:

• You bring at least 4 years of experience in a DevOps, WebOps, or digital operations environment, executing and guiding teams toward ambitious targets and delivering exceptional results.

• You’re adept at working in cross-functional teams, embracing diverse perspectives, and finding creative solutions to tough problems.

• You have the soft skills to support your technical capabilities.

Good to Have:

• Degree in Computer Science or a related field

• Familiarity with templating languages like Liquid Tags and Jinja