About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.
About the Role
The Care Navigator is a direct support to people affected by neurodegenerative diseases. This person oversees the relationship, enrollment, documentation and care experience of patients through the Synapticure program as well as the development of the Care Coordination team workflows and processes in collaboration with your peers and other leaders. Applicants should be passionate about the power of involving patient voices in their care experiences and outcomes, and should thrive on direct patient support, particularly for vulnerable populations. Our most successful Care Navigators are thoughtful, organized, curious, compassionate, and empathetic. They value the opportunity to positively impact patients’ lives and to improve continually. Most of all, they are eager to help shape a program from inception and are comfortable with growth, change, and evolution in service of the neurodegenerative community.
Preferred Qualifications
Experience with clinical care of patients with neurodegenerative diseases
Bilingual, with verbal and written fluency in Spanish to support a diverse population of patients and caregivers
Travel Requirements:This position is fully remote, and we provide the necessary technology to work from home. Occasional travel to our headquarters in Chicago, IL and/or other locations may be expected.
Salary and Benefits: Position is full time/non-exempt with competitive compensation and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate’s level of experience