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Job Description Summary:

Under the direction of the Enterprise Information Services (EIS) Identity and Access Management (IAM) Director, the Enterprise Information
Services Identity and Access Management CareConnect Manager plans, directs, and manages the team responsible for provisioning
appropriate access of users. The manager is responsible for planning, organizing, directing, evaluating, and improving the accuracy and
timely delivery of access to users. Manage large-scale, complex projects and operational activities of the team and direct the staff by
providing technical and business direction. Monitor identity and access control methods/systems to ensure that appropriate information
access levels and security clearances are maintained in accordance with OhioHealth policy and state and federal regulations. Provide the
interface between the Enterprise Information Security Office and users to provide outreach and education regarding identity proofing, security
and access control needs, activities, directions. The manager will be working with other IAM leads to assist with developing and supporting
the EIS security program.

Minimum Qualifications:

Bachelor's Degree (Required)

Under the direction of the Enterprise Information Security (EIS) Identity and Access Management (IAM) Senior Cyber Security Advisor or CISO, the EIS IAM CareConnect Manager plans, directs, and manages the team responsible for provisioning appropriate access of users. The manager is responsible for planning, organizing, directing, evaluating, and improving the accuracy and timely delivery of access to users. Manage large-scale, complex projects and operational activities of the team and direct the staff by providing technical and business direction. Monitor identity and access control methods/systems to ensure that appropriate information access levels and security clearances are maintained in accordance with OhioHealth policy and state and federal regulations. Provide the interface between the Enterprise Information Security Office and users to provide outreach and education regarding identity proofing, security and access control needs, activities, directions. The manager will be working with other IAM leads to assist with developing and supporting the EIS security program. 

MINIMUM QUALIFICATIONS

• Bachelor's Degree
• Field of Study: Computer Science, Business Management, Information Services or equivalent combo education and relevant experience
• 3 yrs. supervisor experience in healthcare information services and EPIC security
• 5 yrs. Related to information security, Identity and Access Management
• Ohio only. Infrequent commute to Columbus, OH office for team meetings

SPECIALIZED KNOWLEDGE

• Demonstrated ability to effectively supervise employees in a service delivery capacity.
• Demonstrated ability to accomplish work through subordinate supervisors and leads, or high-level individual contributors.
• Should be knowledgeable on security and business regulations and frameworks. (i.e. HIPAA, PCI, NIST, ISO and CIS).
• Ability to identify and implement changes and improvements that accomplish long-range objectives. Thorough understanding of current developments and trends in access provisioning across Active Directory, ERP systems, and EPIC.
• Broad expertise in information services related to managing access for users across a federated environment and various external entities.
• Provides leadership, coaching, managerial, technical, procedural and process related assistance to members of the EIS IAM Security Team, especially as it applies to the EPIC system.
• Demonstrated Experience of successful analysis of business needs/problems and implementation of standardized, scalable solutions.
• Outstanding written and verbal communications. Function independently, self-starter, achievement oriented with ability to comprehend complicated issues and formulate creative solutions for problem-solving and opportunity development.
• Ability to work with all levels of management and staff.
• Ability to rapidly summarize complex information and present to others.
• Ability to understand customer needs and deliver services to meet their needs.
• Ability to delegate appropriately and handle multiple priorities.
• Ability to collaborate and reach consensus with others.

DESIRED ATTRIBUTES
EPIC Certification including Security Coordinator


BEHAVIORAL COMPETENCIES
Leadership Competencies

INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.

RESPONSIBILITIES AND DUTIES

• 20% Assimilate customer requirements, utilize standard IS methodologies, and gather information from various sources when designing solutions for non-associate / external affiliate identity, security and access control needs.
• 20% Review and maintain all system-related identity proofing and access control methods within use for non-associate / external affiliates, and act as a liaison to application and system teams as needed / appropriate. Facilitate and participate in committees with cross-functional teams within Information Services and throughout the health system across.
• 20% Work with other OhioHealth departments/business lines to implement appropriate solutions and architectures for identity proofing, secure access controls and audits.
• 20% Actively participate in optimizing processes and offer suggestions for new approaches to enhance customer service. Standardize processes to provide exceptional customer service while reducing time and costs. Identify and eliminate non-value-added processes.
• 20% Perform daily systems security administration functions, including managing customer access requests; create, modify and/or delete customer profiles and accounts; reset passwords; and maintain appropriate documentation. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Information Security

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.