Job Overview

Customer support (40% time)  

- Completing New line forms

- Completing Promotional proposal forms

- Store audits

- Chasing customers for responses to proposals

- Info requests to customers

- Coordinating meetings with customers

- Amazon specific support such as Vendor central updates (improving content and extracting info)

- Customer EPOS data processing work (gathering & analysis), competitor tracking.

Internal support (40% time)

- Team initiative tracking and reporting

- Working with Sanofi internal sales systems (e.g SISO).

- Ad hoc activities; to include coordinating requests from other hubs for information, file management.

- Team meeting coordination, agenda gathering and taking minutes and actions.  

Project work (20% time)

• Support as required for key commercial projects,
• Achieve key business objectives as agreed with the Client Manager

Career Experience

• Min of 1 years experience of working as administrational support for a commercial function
• Mon of 1 years experience of working in a faced paced commercial environment (preferably within sales)
• Experience of working in a commercial environment within FMCG would be preferable

Qualifications

• Educated to A-level standard or equivalent
• Good standard of general education, including Maths and English

Required Skills

• The ability manage data accurately (including spreadsheet management)
• The ability to time manage effectively
• The ability to use excel to an intermediate level in order interpret sales data and create reports for the client
• To ability to use Power Point to an intermediate level in order to help create compelling presentations for both customers and clients.
• The ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.
• The ability to autonomously manage and prioritise your own workload in order to ensure accuracy, attention to detail and that deadlines are met as agreed.  
• The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com