Primary Duties & Responsibilities:

• Develop and execute customer acquisition and penetration strategies to grow Viking share in US region.

• Cultivate strong relationships with key external stakeholders, including customers, partners, and influencers, to enhance Viking’s brand and position in the US Hygienic space.

• Develop and implement effective and relevant channels to market for Hygienic sales growth in the US.

• Utilize key performance indicators (KPIs) to evaluate sales performance, identify areas for improvement, and implement measures to drive profitable growth.

• Collaborate with internal teams, providing market and customer insights, product and service inputs, and routes/channel to market ideas to support sales growth targets.

• Proactively leverage 80/20 principles with focus on high impact activities that significantly contribute to sales success, by identifying and prioritizing key customers, strategic initiatives, and impactful projects.

• Conduct continuous market monitoring (e.g. trends, customer needs, competitive dynamics); proactively communicate with internal teams; develop/adjust go-to-market and product strategies where appropriate.

• Provide the company with new product and service ideas; champion sales growth strategies; and provide market and customer insights to new product development and marketing teams.

• Ability to interpret customer VOC and relate relevant information to cross-functional teams to evaluate business opportunities, drive product improvements and process changes.

• Utilize CRM and sales funnel to manage, measure, and communicate sales activities, progress, and results.

• Ability to contact end customers via multiple channels (cold calls, emails, LinkedIn, targeted prospecting, lead generation etc.) to drive business development and build relationships with key customers.

Skills and Behaviors:

• Proven history developing new business, sales channels, and customers to significantly drive growth.

• Highly proficient in market mapping and analyzing trends, competitor activities, and customer needs.

• Critical thinking and decision-making: demonstrated capacity for independent thought and critical thinking.

• Sound judgment guides calculated risks for long-term value creation. Makes decisions with conviction.

• Drive for results; self-starter who can manage multiple projects and activities end to end.

• Capability and willingness to “roll-up” sleeves to achieve results; in a persistent and resilient way to work through obstacles.

• Proficient in negotiating and closing deals, ensuring mutually beneficial agreements with customers.

• Strong interpersonal and relationship-building skills to establish and maintain strong connections with customers, partners, and stakeholders.

• Innovative thinking to implement creative and resourceful tactics for exceeding targets.

• Strong verbal and written communication skills for effective interaction with customers and teams.

• Team player and collaborator; demonstrated examples of working effectively in a cross-functional, matrixed environment.

• Ambiguity tolerance: able to navigate in the gray; can make forward progress without the whole picture. Ability to work in a new role, defining the framework where it might not currently exist and learning/iterating over time.

• Self-motivated, excellent organizational skills, planning skills and presentation skills.

• Computer skills including CRM programs.

• Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook.

• Willingness to travel, including +50% overnight stay.

Education and/or Experience Requirements:

• B.S or B.A. in Marketing, Industrial Technology, Engineering, or 10+ years of Hygienic sales.

Work Environment Requirements:

• Ability to move within office and manufacturing complex, write by hand and keyboard and perform general office functions.

• Ability to communicate by speech and hearing via phone and in person.

• Visual acuity needed for close detail work and computer use.

• General manufacturing, warehouse and office environment.

Organizational Relationships:

• Must have the ability to effectively communicate with customers, suppliers and all levels of corporate and company personnel.

• Works closely with other unit field sales management, other IDEX business units, IDEX Strategic Account Management, Customer Service, Applications and Product Engineering, and Finance.