Collections Clerk

Posted:
3/31/2025, 12:49:54 AM

Location(s):
Warren, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.


 

Detroit International Bridge Company is currently seeking a Collections Specialist for our Corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered.

This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.

Job Responsibilities:

· Locate and notify customers with delinquent accounts via phone/email/mail

· Maintaining and notating all necessary information regarding customer and account status

· Addressing billing inquiries

· Building and maintaining a positive relationship with customers

· Working effectively with other team members

· Communicating with sales team members as needed regarding account status

· Providing overall collections support as necessary

The ideal candidate will possess the following:

· Superior communication skills including: listening, speaking, reading and writing

· Strong attention to detail and sense of urgency

· Ability to maintain professional demeanor at all times

· Experience with Microsoft Office; MS Word, MS Excel, MS Outlook

· Strong attention to detail and ability to follow up consistently

· Affinity for detailed note taking and investigation/research

· Positive outlook/team player

· Call center/customer service/collections experience is preferred, but not required

· Associates Degree in a Business or Accounting related field is preferred but not required

· Current students that are able to work full time are encouraged to apply!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!