Network Operations Representative

Posted:
10/2/2024, 12:51:00 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Network Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Mainframe DevOps
Good to have skills : IBM z/OS
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring smooth network operations, resolving customer issues, and collaborating with cross-functional teams to provide efficient solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure smooth network operations and resolve customer issues. - Collaborate with cross-functional teams to provide efficient solutions. - Manage back office system data records. - Support customer activations and configuration adjustments. - Monitor and troubleshoot network elements and associated configurations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Mainframe DevOps. - Good To Have Skills: Experience with IBM z/OS. - Strong understanding of telecommunication network elements and configurations. - Experience in configuring and integrating telecommunication network elements. - Knowledge of back office system data records management. - Ability to troubleshoot and resolve customer issues. - Excellent collaboration and communication skills. - Analytical mindset and problem-solving abilities. Additional Information: - The candidate should have a minimum of 3 years of experience in Mainframe DevOps. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing