Senior Officer, Credit Control and AR

Posted:
6/4/2025, 8:02:09 PM

Location(s):
Bangkok, Thailand

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Position Summary

Role and Responsibilities

Skills and Qualifications

A/R Management

·         Coordinate billing and invoicing processes, ensuring timely upload to customer systems.

·         Perform daily reconciliation of statements and payment slips for accurate A/R posting.

·         Monitor and follow up on overdue accounts to ensure timely collections.

·         Communicate with customers or sales teams to propose payment plans and negotiate settlements.

·         Send outstanding balance reports to customers and confirm clearance for cash sales.

·         Prepare and distribute weekly and monthly A/R aging reports.

·         Process A/R credit balances and initiate customer refunds monthly.

·         Coordinate with SSC (Samsung Shared Services) for payment clearing and A/R posting.

·         Act as liaison with banks for customer registration or application troubleshooting.

·         Perform quarterly A/R balance reconciliations and support month-end closing processes.

Credit Control

·         Review and verify customer registration documents (e.g., company certificate, PP.20, sales agreement, return policy).

·         Work with SSC to create or update customer profiles and credit limits.

·         Advise sales teams on standard credit terms and limits based on company policy.

·         Monitor and track credit limit assignments for new and existing customers.

·         Follow up with customers and banks to manage Bank Guarantee renewals.

·         Guide sales teams in preparing documentation for credit limit adjustments or term extensions.

·         Collect and maintain financial statements from customers to support credit reviews or insurance submissions.

·         Generate credit risk and customer analysis reports upon request.

Candidate Qualifications

·         Bachelor’s degree in Accounting, Finance, or related fields.

·         1–3 years of experience in Accounts Receivable or Credit Control.

·         Proficient in reconciliation processes, A/R systems, and collection workflows.

·         Advanced Excel skills and attention to detail.

·         Strong interpersonal and negotiation abilities.

·         Ability to manage high workload and tight deadlines with accuracy.

·         Self-motivated, reliable, and collaborative mindset.

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