Who Are We? 
We’re not just a company; we’re a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands – Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner – unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we’ve built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you’re unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn’t some distant reality – it's the world we live in, and we’re ready for it. If you’re ready to push boundaries and be part of something bigger, join #TeamGen.

How We Work? 

We love to work together and collaborate in our teams, which is why we opted for a hybrid model, allowing us to work from the office 2-3 times per week. 

Mission and Goals:

Drives the overall technical sales strategy with selected partners including product demonstrations, roadmap presentations and designing the right technical setup for optimized customer experience.
Works closely with Partner engineering regarding partner requirements for the short-term and long-term

Objectives:

• Understand the requirement of partners, develop and propose solutions involving Norton products.

• Support partners to integrate Norton products into their system and platforms.

• Demonstrate Norton solutions, influence customer’s technical requirements, and position products relative to competition. Presentations and conference call discussions are an important part of this role.

• Work closely with sales account managers to drive revenue for both new and existing business by providing support for technical aspects.

• Demonstrate and talk about Norton products for media on behalf of PR and Marketing

Competencies:

• Bachelor's degree in Computer Science, Engineering or equivalent experience in the related field is preferred

• 3-5 years of experience in security software, systems administration, pre-sales, technical support, localization is preferred

• Ability to troubleshoot issues around software, hardware and network

• Strong knowledge of Windows operating systems, experience of Android, Mac and iOS is valuable.

• Ability to present a professional appearance and demeanour

• Strong interpersonal skills

• Good verbal and written communication skills in Japanese and English.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.