Principal Student Adviser

Posted:
12/22/2024, 11:55:12 AM

Location(s):
Hervey Bay, Queensland, Australia ⋅ Herston, Queensland, Australia ⋅ Bundaberg Central, Queensland, Australia ⋅ Rockhampton City, Queensland, Australia ⋅ Queensland, Australia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

  • UQ Rural Clinical School

  • This is a part time (21.75 hours per week) fixed term position through to December 2025 with FTE salary in the range $98,582 to $107,349 (HEW 7) plus a generous super allowance of up to 17%.

  • Bring your experience in supporting student mental health, wellbeing, welfare and learning support services to work in a dynamic student support role.

  • Based at the Rockhampton Hospital. (Travel to other clinical units within the Rural Clinical School will be required as a part of this role) 

About This Opportunity 

As a Principal Student Advisor, you will play a crucial role in supporting students' academic and personal well-being by providing guidance on a range of topics, including financial assistance, accommodation, and disability support. You will also develop and deliver programs to address specific student needs, such as transition, adjustment, and mental health.

The position functions as part of a larger team within Student Support and Wellbeing Services, working closely with other key providers including Student Counselling, Academic Skills Advisers, Libraries and Academic Units. This role will also act as a referral service to external agencies and internal specialist areas.

Key responsibilities will include:

  • Provide individual and group support to students, addressing their academic, personal, and wellbeing needs.

  • Oversee and coordinate support services for students with disabilities, ensuring they have the necessary accommodations and resources.

  • Develop and implement student support programs and initiatives and evaluate their effectiveness.

  • Mentor and supervise staff, providing guidance and training on student support practices.

  • Collaborate with academic staff, other support services, and external agencies to ensure a coordinated approach to student support.

  • Conduct research to inform best practices in student support and contribute to the development of innovative strategies. Undertake strategic applied research proactively, ensuring effective operations to support students with a permanent or temporary disability, including illness and injury, during their studies.

  • Any other duties as reasonably directed by your supervisor.

About You  

Essential:

  • Relevant tertiary qualification (egs: Social Work, Sociology, Behavioural Science, or Psychology) and significant experience in student support or a related field.

  • Strong communication and interpersonal skills, including the ability to build rapport, provide empathetic support, and negotiate effectively.

  • Excellent organizational and time management skills. Ability to prioritize tasks, meet deadlines, and resolve complex issues.

  • Experience in developing and implementing student support programs and initiatives. Ability to identify student needs and tailor interventions accordingly.

  • Proficiency in using technology to deliver services and communicate with students, including online appointments, meetings, and workshops.

Desirable:

  • Experience providing welfare, academic or disability support services, particularly in a tertiary or related environment.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including but not limited to criminal history and education checks. Employer sponsored work rights are not available for this appointment.

 
About The University of Queensland (UQ)

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

  • 17% superannuation contributions, 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.

Want to Apply? 

Should you wish to apply, please attach the following documents to your application:

  • Cover letter of no more than 2 pages addressing the ‘About You’ section.  

  • Resume 

For more information about this opportunity, please contact Helen Clayton at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 

Applications close 19 January 2025 at 11.00pm AEST (Job Reference Number - R-46403). Please note that shortlisting and interviews may be held prior to the date above and UQ reserves the right to close the recruitment process early. You are encouraged to submit your application as soon as possible.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. 

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments. 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.