Posted:
6/12/2026, 5:50:56 AM
Location(s):
Kentucky, United States ⋅ Erlanger, Kentucky, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Looking for a Billing Associate in Erlanger, KY!
JOB SUMMARY:
A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. Manage Special Billing invoices through the Pilot Invoice application. Ensure all back-up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back-up/requirements. Manage customer coding for new accounts or billing change forms.
Essential Functions:
Knowledge of each customers tariff in your audit assignment
Audit invoices from daily invoice audit report
Keep audit books up to date with newest tariffs
Send audited invoices as soon as they become available
Audit from pending reports if needed
Release EDI transmissions as soon as the invoices become available
Update procedures and work instructions in the QMS as needed to reflect current processes
Handle invoice corrections as needed
Respond to emails and phone calls in a timely manner
Continue to increase communication to the stations to encourage them to use us as a resource to resolve problems
Send out Special Bulling Invoices as needed
Manage Special Billing inbox
Other duties as assigned
SKILLS/COMPETENCIES
Detail oriented, capable of carrying out a given task with all details needed
Team player
Strong ability to work independently
Excellent phone and customer service etiquette
Goal Oriented
Moderate understanding of Excel
Computer savvy
Ability to work in a fast paced environment
EDUCATION:
High school or equivalent education required
Bachelor’s degree a plus
EXPERIENCE
2 years of experience in a billing associate role
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$23-$25 per hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Website: https://www.maersk.com/
Headquarter Location: Copenhagen, Hovedstaden, Denmark
Employee Count: 10001+
Year Founded: 1904
IPO Status: Public
Industries: Customer Service ⋅ Information Technology ⋅ Logistics ⋅ Retail ⋅ Shipping