About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role

We’re seeking a seasoned Product Manager to oversee Citizen’s monetization roadmap across our two subscription tiers. This is one of the fastest growing areas of the business, with the opportunity to create many new and exciting features. Expect to collaborate with a well-staffed team of designers, engineers, marketers, and data scientists to execute new on products, and improve on existing ones.

This person is a leader who can combine analytics with a clear product mindset. This role requires someone with deep experience managing consumer subscription products. Ideal background is in mobile gaming, news, entertainment, dating, fintech, or other fast-moving subscription business.

A quantitative mindset will be required to model different financial outcomes of potential projects, and manage the AB testing, planning, implementation, and rollout of revenue optimizations. Above all, this person must think from a customer-first perspective and be an advocate for Citizen users across the country. 

Requirements

• Bachelor’s Degree in a technical field, or the equivalent experience
• Must be based in New York Area, Los Angeles, or San Franscico Bay
• 7+ years experience total, with 2+ years having worked on consumer products
• 4+ years experience working with subscription monetization products
• Working proficiency in SQL
• Practical knowledge of native app development on iOS and Android
• Experience writing product specification documents
• Experience improving existing businesses and building 0-1 products

Salary Range & Benefits

The below represents the expected salary range for this position in New York, San Francisco or Los Angeles. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $185,000 to $200,000 annually + equity + benefits

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.