The Apprentice assists in providing a high level of technical support for their assigned business unit. This includes understanding and documenting the business processes, reporting and analysis of data, working on projects, improving business processes using available tools, and more.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Assists the department he or she is assigned to with technical issues. Works on tasks as assigned by leadership. Assists their team in streamlining business processes using new or current technology. Documents business processes, reviews inefficiencies, and makes recommendations for improvement to supervisor. Learns University systems and data sets in order to accurately extract information from those systems. Adheres to Liberty University policies, representing the University in an exemplary and professional manner. Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

ADS Apprentice

Analyze workflow issues and data integrity problems, provide recommendations on resolution and advise management accordingly.  Conducting and leading projects to accompany the transformation of your clients’ business processes through the effective collection, processing, and visualization of data.  Document and optimize business processes by researching industry’s best practices and supporting the development of solutions for current business operations.  Develop a deep understanding of core business processes and how performance is measured, and work with business and business analytics teams to discern strategic and analytical data and analytics needs and gaps.  Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk.  Possess a thorough understanding of the University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy.  Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations.  Collaborate closely with business units and provide expert input on functional business topics.  Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards.  Provide operational support to assigned business units' systems, including technical assistance.  Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service. 

SUPERVISORY RESPONSIBILITIES  

None

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Working on a Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.

ADS Apprentice

• Pursuing a bachelor's degree or has 1 year of SQL experience. 
• Advanced Excel and Access experience. 
• Effective communication both verbally and in writing.  
• Ability to intuitively reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.  
• Excellent computer and organizational skills.  
• Ability to obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver’s license with a minimum of five (5) years of documented driving history, and maintain a clean driving record.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing.
• Proficiency in understanding, speaking, reading, and writing English to support professional correspondence and collaboration.
• Strong interpersonal and public communication skills to represent Liberty University in a professional manner.
• Strong organizational skills.

Problem Solving

• Strong analytical and critical thinking skills; ability to assess situations, evaluate information, and solve both routine and complex problems using sound judgment.

Physical and Sensory Abilities

• Frequently required to perform desk-based work, including computer use and data entry.
• Ability to communicate effectively in meetings and collaborative settings, with or without reasonable accommodation.

WORKING CONDITIONS

Work Environment

On-Camps / Hybrid / Remote (depending on the team)

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel.  Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Full time

Location

Hybrid

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.