Corporate Collection Specialist

Posted:
9/24/2024, 11:38:01 AM

Location(s):
Massachusetts, United States ⋅ Chelmsford, Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Resuscitation

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Maintain a high standard of accounts receivable percent cu1Tent for assigned customer base. This includes communication with customers to prevent accounts from reaching past due status, collection of past due accounts, resolution of disputes and maintaining a DSO acceptable to industry standards. The individual will also be expected to review credit hold reports, making decisions on releasing orders based on analysis of accounts' payment history.

Essential Functions
  • 60% Contacting customers regarding delinquent accounts and negotiating payment plans as warranted
  • 30% Analyze/reconcile Accounts Receivable Data
  • I 0% Review credit hold reports and make decisions on releasing orders to ship

Required/Preferred Education and Experience
  • Associate's Degree or Equivalent experience required
  • 3 years commercial collection experience, preferably medical equipment Computer skills, preferably Oracle preferred

Knowledge, Skills and Abilities
  • Excellent communication skills
  • Business to business collection management
  • Forecasting of incoming payments
  • Analyze/reconcile accounts receivable data
  • Works independently
  • May act as a resource for others

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.