Posted:
11/26/2024, 9:56:06 AM
Location(s):
New York, New York, United States ⋅ New York, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.
Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.
We're seeking a Customer Success Manager with a robust background in analytical skills to deliver value in a consultative manner to our clients in the Global Investor Vertical. The CSM will serve as a trusted advisor, initially training clients on how to use the product themselves but spending the majority of their time working on long-term value by consulting and advising on how to use the data.
This role will report to our Senior Manager, Client Services.
Why is this role so important at Similarweb?
Thousands of companies, of every size and from every industry use Similarweb to achieve specific business goals. To ensure that our clients are getting the most value out of our data, we need to be experts in every industry we work with.
As a Customer Success Manager, you will combine your industry expertise with your knowledge of Similarweb’s solutions, to drive continuous value within our clients in the investor industry.
So, what will you be doing all day?
This is the perfect job for someone who:
It’s a plus if you:
**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.**
The base salary range for this position in New York City is $74,800 to $123,640 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave.
In addition, this position is eligible to participate in the company’s sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets.
Individual compensation is based upon a number of factors, including qualifications and relevant experience.
The base salary range above is for the New York City metro area, and could vary for candidates in other locations.
Why you’ll love being a Similarwebber:
You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take the initiative and create meaningful change within the organization.
We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours.
You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.
#LI-DC #LI-Hybrid
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Website: https://www.similarweb.com/
Headquarter Location: New York, New York, United States
Employee Count: 1001-5000
Year Founded: 2007
IPO Status: Public
Last Funding Type: Series F
Industries: Analytics ⋅ Artificial Intelligence (AI) ⋅ Business Intelligence ⋅ Market Research