Company:  

US0670 Edward Don

Sales Territory:  

None

Zip Code:

60517

Travel Percentage:  

0

Compensation Range:

$66,000

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

SUMMARY

The Credit Supervisor is responsible for the successful supervision of Associates who are responsible for the collection of accounts receivable and credit review of orders prior to shipment for a designated portfolio of accounts. The Credit & Collections Supervisor is responsible for assisting his/her collectors with challenging and/or difficult collection cases which includes overseeing credit relationships with major third party customers for collection and reconciliation purposes.

KNOWLEDGE, SKILLS, AND ABILITIES

Required Bachelor's degree from an accredited institution with a minimum of 4 years of similar Credit/Collections experience in high volume distribution environment OR High School diploma or GED equivalent with 7-9  years of similar Credit/Collections experience in a high volume distribution environment OR equivalent combination of education and experience. Intermediate to advanced understanding of automated A/R software and Microsoft Office products (specifically Excel & Word). Effective time management skills, Excellent interpersonal, communications land negotiation skills and the ability to analyze data, problem solve, recommend solutions, develop action plans and manage projects. Experience managing a team, and resolving internal employee relations issues.

Preferred Bachelor's degree from an accredited institution in Business, Finance, Accounting, or related field, prior supervisory experience and CBA, CCRA, CBF or applicable NACM Certifications. Intermediate to advanced proficiency working with SAP.

ESSENTIAL DUTIES

• Plan and supervise collection activities of Credit Representatives and assigned portfolio

• Review the status of accounts receivable and bring non-routine collection matters to the attention of the Corporate or Local Credit Manager.

• Discuss delinquent accounts with Credit Representatives, sales personnel, and coach them on sound credit/collection practices.

• Contact assigned customers regarding delinquent invoices or payment discrepancies.

• Ensure accurate records of collection activity are maintained including contact reports and SAP Work list.

• Obtain approval of the Corporate or Local Credit Manager regarding payment plans, settlements and before turning accounts over for collection or initiating legal action.

• Monitor customer balances and receivable aging and assists in the collection of the more difficult accounts.

• Manage and control the assigned receivable portfolio by direct involvement with customers and sales personnel.

• Review accounts on hold, as required, and make decisions to release or hold orders based on risk class-GMROI and other pertinent information.

• Prepare reports for management on the status of accounts receivable and carries out special projects and assignments.

• Maintain positive customer relationships and provides superior customer service to both internal and external customers.

Supervisory Duties:

• Assist in selection, training, counseling and development of direct reports.

• Coach and counsel direct reports on performance issues and with consultation with manager takes corrective action if needed.

• Conduct periodic meetings with direct reports to keep them informed of current problems, changes and new developments in the department and Company.

• Manage time and attendance of direct reports according to policies and procedures.

• Plan, schedule, and assign workload as well as monitor work productivity and recommend/ implement changes as needed.

• Complete performance appraisals within assigned timeframes.

• Cross train direct reports to maximize productivity and provide coverage of all functions. Administer all policies and procedures accordingly as set forth by DON.

• Perform other duties as assigned.

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.