Job description:

End-to-End Project & Service Management

• Lead and execute end-to-end project management activities for workplace and facilities initiatives, from initiation through to completion and post-implementation review.
• Define project scope, objectives, and deliverables in collaboration with key stakeholders, ensuring alignment with business requirements and workplace service standards.
• Develop and maintain detailed project plans, including Gantt schedules, milestone trackers, and dependency maps to ensure on-time, on-budget delivery.
• Coordinate project mobilization activities including egress and ingress arrangements, swing space planning, and go-live readiness across impacted floors and teams.
• Manage simultaneous workstreams across multiple floors or buildings, ensuring priorities are balanced and resource constraints are proactively addressed.

Performance Monitoring & Quality Assurance

• Monitor service delivery performance using defined KPIs and metrics, producing regular status reports and dashboards for internal stakeholders and management.
• Prepare and distribute weekly project and operational status reports, highlighting progress, blockers, upcoming milestones, and required decisions.
• Conduct quality reviews of completed works and vendor-delivered services, ensuring outputs meet Accenture standards and stakeholder expectations.
• Identify opportunities for process improvement and operational efficiency within workplace service delivery, and contribute to - --implementing best practices.
• Maintain comprehensive project and operational documentation including risk registers, issue logs, meeting minutes, and lessons learned repositories.

Risk Management

• Proactively identify, assess, and document project and operational risks across assigned workstreams, maintaining an up-to-date risk register throughout the project lifecycle.
• Develop and implement risk mitigation and contingency plans in collaboration with project sponsors, stakeholders, and service delivery teams.
• Escalate high-severity risks and issues to management in a timely manner with recommended courses of action and impact assessments.

Stakeholder Engagement & Communication

• Conduct stakeholder briefings and communications to align expectations on project scope, schedules, swing space arrangements, and service disruptions.
• Build and maintain effective working relationships with internal clients, building administration, vendors, and cross-functional Accenture teams, as needed

Educational Requirement:

Must have:

• Minimum Bachelor’s Degree

Skills and Work Experience

Must Have:

• More than 5 years of experience in facilities management
• Experience in project management, with the ability to lead and execute end-to-end initiatives including scope definition, planning, scheduling, and delivery.
• Experience in risk management, with the capability to identify, assess, and mitigate risks through effective contingency planning.
• Experience in stakeholder communication, with strong interpersonal skills to align expectations and manage relationships across teams, vendors, and clients
• Experience in performance monitoring, including tracking KPIs, preparing reports, and ensuring service quality.
• Experience in multitasking and coordination, with the ability to manage simultaneous workstreams across multiple locations while balancing priorities and resources.
• Experience in people management, with proven ability to lead, motivate, and develop teams to achieve organizational goals.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.