Job Title: Field Service Engineer – Molecular Diagnostics (Nelspruit)

Location: Nelspruit, South Africa

Contract Duration: 6-month contract

About the Company: Our client is a leading healthcare company renowned for its innovative healthcare solutions. They are committed to improving patient outcomes and advancing healthcare through cutting-edge technology and exceptional service.

Job Description: We are seeking a skilled and dedicated Field Service Engineer to join our client’s Diagnostics division on a 6-month contract in Nelspruit. The successful candidate will be responsible for the installation, maintenance, and repair of diagnostic equipment in the Nelspruit region.

Requirements:

• Education: Bachelor’s degree in Electrical Engineering/Biomedical Engineering or a related field.
• Experience: 3-5 proven experience as a Field Service Engineer, preferably in the healthcare industry.
• Technical Skills: Strong technical knowledge of diagnostic equipment, including installation, maintenance, and repair.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Problem-Solving: Strong analytical and problem-solving abilities.
• Independence: Ability to work independently and manage time effectively.
• Travel: Willingness to travel extensively within the Nelspruit region.
• Driver’s License: Valid driver’s license.
• Location: Must be located in Nelspruit or willing to relocate to Nelspruit.

Key Responsibilities:

• Installation and Setup: Install and configure diagnostic equipment at healthcare facilities, ensuring optimal performance and compliance with safety standards.
• Maintenance and Repair: Perform routine maintenance and troubleshooting to diagnose and resolve technical issues promptly.
• Customer Support: Provide exceptional customer service by addressing client inquiries and concerns, offering technical support, and conducting training sessions for healthcare staff.
• Documentation: Maintain accurate records of service activities, including installation reports, maintenance logs, and service requests.
• Compliance: Ensure all work is carried out in accordance with company policies, industry regulations, and safety standards.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com