ABOUT THIS POSITION

The Manager, Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources to build the award-winning products we offer to our clients. Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical.

This role will oversee a full stack application engineering team that is responsible for working closely with the Waystar Product team to solve unique challenges facing our clients. This encompasses building everything to make a successful product or feature including customer facing websites, operational management tools, database interactions, ETL (export-transform-load) APIs, and more.

WHAT YOU'LL DO

• Manages all day-to-day activities of the team  

• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.  

• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects  

• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities  

• Coaches team members, helping them develop into more senior/experienced resources  

• Works with the Business Product Owners to identify priorities for Application Development and enhancements; acquires resources for projects to fit the current and future needs of the Business  

• Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments  

• Helps other Technology Managers set and implement policies and procedures related to application quality, standards, and testing 

• Technical capabilities are on par with the Lead Application Engineer  

• Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole  

• Establishes training offerings, suited for individuals’ needs, for them to progress  

• Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members  

• Additional duties as assigned 

WHAT YOU'LL NEED

• Experience with dynamically typed / interpreted languages (javascript, python, php) 

• Experience with Relational Databases (sql server, mysql, postgres) 

• Experience with cloud technologies (aws, gcloud, azure) 

• Experience as a Technical Lead/Lead Engineer 

• Experience with Version Control (git) 

• Experience with Unit and Integration Testing Methodologies 

• Experience building highly-scalable software solutions 

• Experience in an Agile SDLC and high understanding of Agile methodologies Excellent written and verbal communication skills 

• Ability to work in a fast-paced environment & welcome change 

• Highly self-motivated 

• Ability to work both in team and solo environments 

• Demonstrates Leadership 

• Bachelor’s degree in related field or equivalent work experience 

• Prior experience as a people leader 

Preferred Skills: 

• Experience with flat file data processing (parsing, validation, normalization) 

• Experience with front-end web development 

• Experience with data analytics tools (snowflake, PowerBI) 

• Experience with QA automation

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.