Senior Software Engineer (Frontend), Technical Support

Posted:
3/4/2026, 6:15:22 PM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Senior

Field(s):
Software Engineering

Workplace Type:
Remote

Pay:
$118/hr or $245,440 total comp

The Role:

As a Frontend Software Engineer in the Support Team at Outreach, you will build and enhance AI-powered platform user interfaces that empower Outreach’s Technical Support Engineers (TSEs) to deliver excellent customer service at scale.

This role focuses on developing scalable, maintainable frontend applications and
embedded UI components that integrate seamlessly with backend services and external
systems. The ideal candidate is technically strong in modern frontend technologies,
understands user experience fundamentals, and thrives in a collaborative engineering
environment.


About the Team:

The Outreach Technical Support team is a crucial resource that helps customers realize the full potential of the Outreach platform. The team is comprised of deeply technical, customer-obsessed support professionals that answer questions, address challenges and advocate for solutions that improve the Outreach customer experience.

Outreach

Website: https://www.outreach.io/

Headquarter Location: Seattle, Washington, United States

Employee Count: 501-1000

Year Founded: 2014

IPO Status: Private

Last Funding Type: Secondary Market

Industries: Artificial Intelligence (AI) ⋅ CRM ⋅ Enterprise Software ⋅ SaaS ⋅ Sales ⋅ Sales Enablement