Posted:
8/6/2024, 5:00:00 PM
Location(s):
Bratislava, Region of Bratislava, Slovakia ⋅ Region of Bratislava, Slovakia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
What you will do
Provide best-in-class customer service for both internal and external cutomers while:
dealing with all types of requests received directly from customers including order bookings, complaints handling and solution support
securing best supply solutions for customers
in close cooperation with sales department, logistics, finance teams and other stakeholders from within the company to maintain daily business
improving our internal processes as well as daily experience of our customers
How you will do it
Sales order procedure
Handle customer purchase orders and create sales orders
Cooperate with sales representatives.
As customer’s main point of contact, identify customer needs and build good customer relationships
Secure the best supply solution for the customers
Place purchase order requisitions (for specific business units only)
Shipping: provide transport related instructions and other specific information
Claims: act as customer’s primary point of contact throughout the claim process
What you can learn
Bunch of soft skills related to work
Mastering communication skills
Excel mentored trainings
Development program
What we look for
High school degree or higher
English language fluently
PC skills – MS Office, intermediate level
Customer oriented with focus to details
Team player
Previous experiences in customer services are advantage
Our benefits
Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, regular monthly bonus after 6 months of employment, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.
You will be based in our newly opened offices in the vibrant city center close to the river and Eurovea shopping center. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!
Starting from 1200 EUR/month gross (plus a regular monthly bonus after 6 months of employment) based on relevant experience.
This salary is our minimum advertised salary. We value each and every employee who joins Johnson Controls, therefore insuring our compensation package aligns with your professional qualifications and competencies to the open position you are selected for.
Who we are
Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.
#LI-Hybrid
#LI-JT1
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security