Asset Protection (AP) Investigators will be responsible for protecting the physical assets of PharmaCann including all employees, cash, & product from any form of loss, including but not limited to theft, accident, unintentional consequences & operational gaps.  AP Investigators will complete this by identifying, investigating, and preventing sources of shrink as well as legal/compliance exposures, throughout the entire vertical structure of PharmaCann, with a focus on product inventory.

The salary for this position starts at $55,000/yr

Duties and Responsibilities 

• Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire)
• Providing direction to On-site Security Guards when they assist with ongoing investigations
• Develops partnerships & collaborates with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, which improves prosecution, restitution opportunities, and ensures the protection of company assets/employees
• Support all functional areas of the business when needed, during critical emergencies
• Performing Asset Protection related audits & making recommendations to corporate and field business partners
• Investigate inventory compliance and accuracy at Dispensaries and Cultivation
• Observing and inspecting the receipt and delivery of product at Dispensaries and Cultivation sites
• Assisting with the development of new SOPs and programs for retail & grow/processing sites.
• Utilize exception reporting, AP Dashboard, POS & incident reporting tools to identify trends, hotspots, and other potential opportunities that require further investigation
• Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, and violations of policy that adversely affect sales, compliance, loss, or brand integrity
• Conduct investigative interviews either in-person or via telephone, Zoom, Teams, or similar platforms
• Maintain thorough and accurate documentation of investigative findings to present operational/compliance failures & dishonest/unethical activity to Human Resources, Operations Executives, Legal, and/or Law Enforcement
• Assist with the development of exception reporting that will help identify potential fraud and vulnerabilities that exist within the company’s ecommerce format.
• Investigate fraud relating to Online Orders, loyalty programs and Identity Theft
• Assist with the development and rollout of a shrink program for the company
• Investigate operational opportunities that may be causing shrink within the company

Essential Duties of PharmaCann Employees include:

• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications:

• Minimum 21 years of age
• Pass a comprehensive multi-state background check, including criminal history & obtain/maintain state agent requirements
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check
• Minimum of 3-5 years of experience in Asset Protection/Loss Prevention, with at least 1-2 years of investigations experience
• Experience in using CCTV (experience with multiple CCTV configurations and vendors, is highly desired)
• Analytical capabilities with a proven aptitude for learning new applications
• Ability and willingness to travel overnight for business purposes
• Proven ability to perform independently with minimal supervision
• Proficient knowledge of exception-based reporting, Microsoft Office (Excel, Word, PowerPoint, and Power BI)
• The successful candidate must be comfortable working in a fast-paced, rapidly changing environment, capable of handling multiple tasks and possess excellent organizational, communication and analytical skills
• Wicklander-Zulawski certification preferred

Working conditions

This position operates in a professional office, store & cultivation environment. This position routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires long work hours, weekends, nights, holidays, and open work availability. In addition, this position may require travel. This position may be required to work outdoors and/or during inclement weather.

Physical requirements

While performing the duties of this job, this position incumbent is regularly required to visually observe, talk, and hear. In addition, this position is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.