The PMO Analyst is a seasoned professional role requiring Project management knowledge and experience. The incumbent will apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
• Verifies project team adherence to control and risk implementations as well as standards and process changes.
• Determines scope and impact of project risks and issues; raises and resolves issues.
• Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an IT project management role preferably in financial services
• Passion for robust governance and ability to follow process and procedures
• Excellent communicator who is able to build rapport and collaborate well with others

• A problem solver keen to find solutions to complex challenges
• Exceptional organisational skills, accuracy and attention to detail
• Proactive and keen to take ownership of activities
• A team player able to collaborate with different teams and stakeholders
• An advocate of inclusion and diversity in every way

Experience:

• Understanding of technology and the application development lifecycle
• Experience working with developers and technical teams
• Experience managing project management and related functions for Technology Projects involving technical teams and many moving parts
• Experience with Jira and Confluence
• Ability to design and implement suitable meetings and processes per team requirements and structure
• Ability to understand complex systems and flows
• Stakeholder management
• Microsoft office suite experience with Excel and Powerpoint
• Experience in FX or another Markets area is beneficial
• Understanding of financial services industry is beneficial

Education:

• A project management certification such as PMP, Agile / CSM
• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi, the world's leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

About The Department

Citi has the largest FX presence of any bank globally.  Our physical presence in 83 countries gives us unrivalled insight into global FX markets. Our clients benefit from this as well as unparalleled liquidity.  We trade over 140 different currencies out of our 83 centres, so it's no surprise that CitiFX has the broadest range of clients out of all the major FX banks.

FX Technology develops innovative technology solutions and focuses on providing exceptional service to our clients in full partnership with our product teams. We deliver customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi, our clients, our regulators and our stakeholders.

In this fast-paced environment, our diverse and inclusive team are focused on creating solutions. We would be nothing without our people. We value their skills, motivation and experience.  Increasing investment in technology has seen us roll out award winning applications, such as the award-winning Citi Velocity, an electronic trading platform that provides Citi's institutional clients with unprecedented access to capital markets intelligence and execution.

About The Team

The FX Technology Program Delivery team is focused on driving delivery and execution of Projects and Programs within FX Technology. We work with each of the technology teams across FX including e-Trading, Sales Technology and e-Commerce; also interfacing with the business counterparts that make up FX technology’s major stakeholders. Our mission is to enable the technology teams to deliver great software and regularly deliver value to the business through planned initiatives both short and long term. We will drive and support execution of technical projects and programmes, which could include initiatives such as digitalisation, simplification, automation, introduction of new products and migration activities. In particular we will focus on efficiency, breaking complexity into manageable chunks, embracing Agile ways of working and providing project structure and support in a way that feels liberating to all involved.

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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