DE024669-Service Delivery Ops Lead Manager

Posted:
8/26/2024, 8:54:05 PM

Location(s):
Mandaluyong, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: CX-O F&A Capability Team POSITION TITLE: Service Delivery Ops Lead Manager WORK SETUP: Hybrid RESPONSIBILITIES: • Delivery support on the following: - Transformation Initiatives - Quality and Productivity improvement - client escalations - process assessment to further enhance the existing process - other related delivery issues • SME for RTR benchmarks and leading practices • Project Manager / SME for deployment/ assessment of new and existing tools and technologies • Perform capacity planned to understand potential gap on team staffing OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Off Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS: • At least 8-12 years relevant work experience; At least 5-10 years supervisory experience • In depth work background on RTR domain such JE, MEC, FA, IC, Financial reporting etc. • Finance related education • Knowledgeable on SAP, Blackline, and other related technologies

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing