Solution Manager

Posted:
8/29/2024, 5:00:00 PM

Location(s):
Navi Mumbai, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

The role will be in the Enterprise Systems Services Leveraged Functions Team and will be responsible for delivering solutions that support and enhance the current EHS & Sustainability business processes and support Dow’s Digital Sustainability Strategy and Ambitions.

With in-depth conceptual and practical knowledge, the Solution Manager will be responsible for a selected portfolio of Environment Health, Safety & Sustainability(EHS&S) Solutions. They will collaborate with a multi-disciplinary IT team, Business Partner, functions to develop, deliver and maintain innovative digital solutions and capabilities with an emphasis on customer/employee experience, simplification, automation, efficiency, and reliability while aiming to accelerate Dow’s digital transformation. You will be technically leading team to improve overall IT capabilities by continuously promoting quality techniques to drive improvements and also assist in financial management by managing solution lifecycle costs.

Responsibilities

  • Ensures that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.
  • Responsible for following ITIL framework to deliver value for users of the EHS & Sustainability services.
  • Coordinates with other Solution Managers for end-to-end process optimization and integration. Accountable for solution lifecycle, including functional / technical design; solution architecture; developing value cases for buy vs make decisions; integration of third-party off-the-shelf software; developing, integrating, building, and testing quality solutions; and retiring services and solutions per agreed upon lifecycle roadmap.
  • Works with partners and stakeholder to define a solution(s) portfolio improvement and innovation roadmap with proper sequencing and prioritization of projects; Helps assess resource, technology, and investment needed in delivering against the roadmap.
  • Supports and fosters a community of solution experts and acts as a thought leader in his/her domain.

Qualifications

  • A minimum of a bachelor's degree in Computer Science, Computer Information Systems, or related IT field
  • Knowledge and experience with EHS and Sustainability processes and technologies
  • A minimum of 10 years of work experience

Preferred Skills

  • Experience with SAP ECC or SAP S/4 business processes
  • Agile/Scrum, ITIL or Design Thinking knowledge is beneficial.
  • ITIL V4 Foundational Certification
  • Analytical and problem-solving and good communication skills

Additional notes

  • The ability to accommodate a flexible schedule aligned with international time zones is essential

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
  • Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
  • Become a Dow shareholder through various employee stock programs.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
  • Global Paid Time Off (PTO) policies:
    • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
    • ​Paid time off to care for family members who are sick or injured.  
    • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.