Location

Brooklyn, New York

Shift:

Day (United States of America)

Description:

Don't Just Be an Advocate - Be an Ally for Patients

At NYP, Health Priorities Specialists spend their days navigating a multitude of adventures: on the emergency department floor, dashing across the hospital and diving into the paperwork, or on the phone. They might be the first person a patient sees and last person to smile and wave. But every minute, they're always Putting Patients First.

Health Priorities Specialist - Patient Navigation – Evening  - Bilingual Required

Work as part of the ED health care team as a patient ally throughout the continuum of care. Coordinate the patient experience, from ED to after discharge. Then, go a step beyond to connect patients to care, including the specialist or service they need. Support patients to navigate the health care system, including telehealth, and up the ante on patient education for health issues seen throughout New York.

The schedule for this position will be Tuesday - Saturday from 3:00 PM - 11:00 PM.

Preferred Criteria

• Experience interacting with and documenting in electronic medical record
• Diverse and culturally sensitive customer service skills 

Required Criteria

• Bachelor's degree 
• Bilingual (English and Russian, Spanish, Mandarin, Cantonese and/or French Creole)
• Minimum of 2 years of community-based health or social support experience
• Knowledge of overall hospital and community resource
• Excellent oral and written communication skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$31.15-$33.71/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.