Project Role : Quality Engineer
Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineer, a typical day involves collaborating with a diverse team to design and implement comprehensive solutions that span multiple disciplines. The role focuses on integrating various components within the ecosystem to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. Daily activities include executing continuous testing processes that cover security, application programming interfaces, and regression scenarios. The position also involves developing and maintaining automation strategies and scripts, managing data and environment configurations, and actively engaging in code reviews. Monitoring and reporting defects are integral to supporting ongoing improvements in the testing workflow, ensuring robust and reliable software delivery.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and delivery of quality solutions.
- Assist in the development and refinement of testing frameworks and automation tools.
- Support junior team members by sharing knowledge and providing guidance on best practices.
- Continuously evaluate and improve testing processes to enhance efficiency and effectiveness.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Experience with designing and executing automated test scripts to support continuous integration and delivery.
- Strong understanding of application lifecycle management and quality assurance methodologies.
- Familiarity with security testing and API validation techniques.
- Ability to configure and manage test environments and data to support comprehensive testing activities.
- Skilled in identifying, documenting, and tracking defects to facilitate continuous improvement.

Additional Information:
- The candidate should have minimum 3 years of experience in Cloud Contact Center Implementation.
- This position is based at our Kolkata office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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