Date Posted:

2025-10-23

Country:

Australia

Location:

LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia

We are looking for an experienced IT Infrastructure & Compliance Associate to join and work from our Sydney CBD office, supporting all ANZ locations.

In this role, you will manage and support infrastructure projects, compliance, and delivering both in-person and remote end-user support. You’ll collaborate with Otis global IT partners across Network, Compute/Storage, and Workplace domains, while working closely with regional and global Digital Technology teams to deliver high-quality, reliable IT services.

• 12 months fixed term role

• Based in Sydney, CBD

• Matrix reporting to local and regional managers

Your Key Responsibilities

• Responsible for all IT infrastructure, compliance, and administrative operations.

• Collaborate with global and local third-party vendors to manage IT infrastructure services.

• Proficient in ServiceNow to ensure timely resolution of incidents.

• Plan, manage, and deliver key IT projects on time with effective reporting.

• Create and maintain IT knowledge base articles.

• Support change management processes and perform compliance audits.

• Drive continuous improvement in processes, reporting, and monitoring.

• Provide administrative support as required.

What you will need to be successful

• Good knowledge of Microsoft Azure, Microsoft 365, networking and on-premises services (Microsoft Certified: Azure Administrator or similar certifications would be an advantage) 

• Have a Bachelor’s degree in IT, Business, or a related field

• 3 -5 years of working experience in an IT related roles

• Have experience with audit and compliance frameworks such as SOX or J-SOX 

• Good communication skills with the ability to explain complex technical issues in simple terms

• Proactive and collaborative mindset with a focus on continuous improvement

• Customer-focused, team-oriented, and committed to meeting or exceeding service levels

• ​Ability to work independently and collaboratively within a team environment

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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