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Job Description:

Role Overview: 

We are for a highly motivated Volontariat International en Entreprise (VIE) to join our Customer Center Airbus Helicopters Inc. (AH Inc) in Grand Prairie (Dallas Area), Texas. 

Description of the job:
The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministries of Europe and Foreign Affairs, the Ministry of Economy and Finance and the Ministry of Ecological Transition and Territorial Cohesion, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function. 
The VIE is a specific contract, under Business France’s eligibility criteria. 

VIE Main Requirements: 

• European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old (a V.I.E mission can begin no later than the day of the twenty-ninth birthday) ● Have fulfilled military obligations for their country, if any 
• Must be registered on the Mon Volontariat International website before the age of 28 For more information: https://mon-vie-via.businessfrance.fr/ (in English, German, Italian and Spanish) The contract duration of VIE is between 6 to 24 months. 

A VIE for a Material Support & Logistics and Contract Performance Management(m/f) has arisen within (Airbus Defence & Space / Airbus Helicopters / Airbus (Commercial Aircraft) / Name of the Subsidiary) in (Location). You will join (Department only). 
2-3 Line attractive introduction to position or department (depending on information available). 

This role is within the Material Support & Logistics (MS&L) and Contract Management department (ESXCC) and is critical for driving operational excellence and monitoring the performance of support activities across the North American market. 

Key Areas of Responsibility: 

1. Performance Monitoring and Analysis (ESXCC and MS&L): 

• Monitor and analyze Key Performance Indicators (KPIs) related to both Contracts and Material Management. 
• Establish and monitor an alerting system by linking KPIs to operational data to proactively prevent future deviations. 

2. Contract Management Support (ESXCC): 

• Monitor the quality and performance of business activities using KPIs, and support the definition and tracking of necessary recovery measures and action plans. 
• Assist in managing contractual financial commitments, including invoicing follow-up, profit margin monitoring, and ensuring cash targets are met. 
• Support the Senior Key Account Manager in handling a portfolio of multiple clients under "by-the-hour" and/or multiservice contracts. 
• Contribute to the development of client-specific strategies—in coordination with Sales, Marketing, and the Program Support Office—to expand service coverage and enhance customer loyalty/satisfaction. 
• Assist with financial planning (Operational Plan/Forecasts) and the pursuit of new business opportunities.

3. Material Support & Logistics Operations (MS&L): 

• Contribute to performance improvement by leading or participating in the AH Inc MS&L action plan. 
• Execute operational tasks with the local front office and procurement teams to gain a comprehensive understanding of the MS&L flow and overall performance. 
• Support the local deployment of projects and contribute to continuous improvement initiatives. 

Candidate Profile: 

• Education: Master’s degree in Supply Chain, Logistics, Business Administration, or Engineering. 
• Skills: Strong analytical capabilities and proficiency in Gsheet/Data visualization tools (e.g., Power BI). 
• Experience: Knowledge of contract management is a definite asset. 
• Language: Excellent communication skills in English. 
• Other: Ability to thrive in a multicultural environment and meet all VIE eligibility criteria. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters, Inc.

Employment Type:

VIE, VISC

Experience Level:

Entry Level

Remote Type:

On-site

Job Family:

Customer Account and Service Management

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