Director of IT, PLM & QMS

Posted:
12/2/2025, 8:13:51 AM

Location(s):
Los Angeles, California, United States ⋅ California, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

We anticipate the application window for this opening will close on - 22 Dec 2025


 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.

For more information, visit us at www.medtronic.com and www.medtronicdiabetes.com.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.


As part of our spin-off from our parent company Medtronic, we are building a standalone IT function to drive strategic growth and operational excellence. We are seeking a Director of IT for R&D (Innovation, ALM, PLM) and Quality Management to lead and manage IT operations.

The Director of IT, PLM and QMS, is responsible for the reliable and secure operation of IT systems and services supporting our product innovation lifecycle quality business execution. This includes ownership of systems such as PTC Codebeamer, SmartSolve, Agile, PTC Windchill, Veeva and a variety of other applications and services that are critical to our pre and post market enablement.

Responsibilities may include the following and other duties may be assigned.

  • Collaborate closely with business function leaders to establish and drive a process, data and technology roadmap across the R&D, Quality and Regulatory Systems value chain.

  • Champion digital transformation initiatives and global cloud system implementations across the pre and post market capabilities to enable Application/Product lifecycle management, Quality management, CAPA, Complaints handling.

  • Ensure regulatory readiness and support FDA audits by maintaining validated system states (ISO 13485, HIPAA, GDPR compliance) into all deployments and across all IT services.

  • Partner closely with our Director of IT, Manufacturing and Director of Business Systems to achieve system integrations across enterprise platforms, such as linking QMS/PLM with ERP (e.g., SAP), MES/LIMS, and laboratory systems for seamless data flow and end-to-end visibility.

  • Establish clear, measurement IT services with clear KPIs, balanced scorecards, and performance analytics to measure system health, user adoption, and ROI on technology investments, with a focus on risk-based prioritization.

  • Develop and lead a highly skilled and effective digital team to zipper the relationship between business experts and technology experts to ensure a tightly aligned IT portfolio and business priorities.

Required Knowledge and Experience: 
Requires a Bachelors degree and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.

Preferred Qualifications:

  • 15+ years in IT leadership within life sciences, with at least 5 years specifically in medical device or pharmaceutical regulated settings, including direct support for global operations across multiple time zones and cultures.

  • Demonstrated success leading multiple major system implementations or upgrades (e.g., QMS/PLM migrations) in ISO compliant, GxP-validated environments, with expertise in full SDLC (Software Development Life Cycle) using Agile/Scrum and Waterfall methodologies.

  • Hands-on experience with additional QMS/PLM platforms such as PTC Windchill, Veeva, Siemens Teamcenter (for ALM/requirements management) and other industry software products and providers.

  • In-depth knowledge of global regulations beyond core QMS, including GMP/GLP, ISO 27001 for information security, ISO 13485 for QMS software, 21 CFR Part 11 for electronic records/signatures, and awareness of cybersecurity frameworks like NIST or SOC 2.

  • Proven experience integrating DevOps practices, CI/CD pipelines (e.g., GitLab, Terraform), and Infrastructure as Code (IaC) into QMS/R&D deployments to accelerate delivery while ensuring traceability and compliance.

  • Proven hands-on technical leadership within a medical device company.

  • Exposure to advanced analytics/BI tools (e.g., Databricks, Power BI) or AI LLMs/Agentic for predictive quality risk assessment, CAPA optimization, or post-market surveillance trend analysis.

  • Certification in project management (e.g., PMP), IT service management (e.g., ITIL), or quality systems (e.g., ASQ CQE), plus Lean Six Sigma Green Belt for process optimization.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$176,800.00 - $265,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.