Posted:
2/12/2026, 12:03:36 AM
Location(s):
Colorado, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Software Engineering
Position Summary:
Job Description:
Position: Western Colorado University is recruiting for a full-time Application Administrator – Student Services.
The Application Administrator – Student Services is responsible for the management, support, and integration of a portfolio of critical student service systems, primarily the housing management system (StarRez), campus identification card system (Transact) and the recreation management system (Fusion). This position oversees all aspects of the respective applications, including administration, integrations, data extractions, hardware device support, ID card production, and coordination with vendors. The position plays a vital role in maintaining reliable, student-facing technologies that support housing, campus access, and identity management functions.
In addition to technical responsibilities, this position is a liaison between IT Services and various campus partners such as Residence Life, Facilities, Security, Dining Services, and external food service contractors. The administrator ensures seamless integration and operation of related services.
This is an on-campus, in-person, position. Standard working hours are 8 AM to 5 PM Mountain Time, with some flexibility. Occasional after-hours and on-call work is expected. This position reports to the Director of Enterprise Information Technology.
Specific Responsibilities:
Supports the StarRez housing software and associated databases to ensure stable, seamless operations. Collaborates with StarRez support to resolve technical issues and maintain system functionality. Use StarQL to build and maintain features within PortalX, including data subscriptions, web services, email templates, and reports. Monitors integrations with other campus systems. Produces recurring and ad hoc reports to support Residence Life, Student Affairs, and other departments. Manages housing applications, data flows, and scheduled communications.
Administers the university’s campus identification and door access systems, including the Transact application and Transact Door Access software, providing front-line support for ID card services to students, staff, and campus departments. Collaborates closely with Residence Life, Student Services, Facilities, Security, and external food service providers to ensure smooth operations, system integration, and user support. Oversees software maintenance, upgrades, and integrations; creates and manages access plans; resolves access issues; trains building managers on door access management; supports Facilities Services with hardware troubleshooting and new installations; and manages the purchase, installation, and maintenance of ID card hardware such as card printers, POS devices, activity readers, and related peripherals, including overseeing card production for daily operations and special events.
Supports the university’s recreation management application (Fusion). Ensure system reliability and functionality, and works closely with vendor to identify, resolve, and prevent technical issues. Monitors integrations with other campus systems.
Performs other related duties as assigned.
Skill & Abilities:
Aptitude for trouble shooting and analytical skills.
Good communication and collaboration skills.
Ability to work independently and proactively without direct supervision.
Ability to learn and implement new technology.
Ability to multi-task and handle multiple projects and issues efficiently.
Minimum Qualifications:
Bachelor's degree
Two (2) years of experience in application administration or technical support. (May be substituted by education if bachelor's degree is in Computer Science or Information Technology.)
Preferred Additional Qualifications:
Advanced degree in computer science or related field.
Specific experience managing enterprise software systems related to student services (e.g., housing, ID card, point-of-sale, or access control systems)
Experience working in higher education.
Compensation: $55,953 to $64,000, annually with benefits. This position is FLSA exempt. Western offers an excellent benefits package including shared premiums for a comprehensive health insurance plan, dental insurance, retirement plan, life insurance, and other insurance options. After one year of employment, Western provides free tuition for dependents enrolled full time in undergraduate programs for up to four years.
Application Procedure: Apply online at www.Western.edu/jobs. Required attachments for online application include a letter of application, resume, and contact information for three references.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please direct questions to Aaron MacLennan, [email protected].
Application deadline: February 20, 2026 at 11:59pm (MDT.)
Additional Information on Western and Gunnison/Crested Butte
Western Colorado University is a public institution with an enrollment of ~3,700 students. 47% of students are undergraduates, 33% are graduate students, and 80% receive some form of financial aid. Western students represent 17 countries, 50 states, and almost every county in Colorado. With an average class size of 17, Western’s faculty and staff share a strong commitment to personalized, rigorous, and immersive education. Visit http://www.western.edu to learn more about the university.
Western Colorado University is located in Gunnison, Colorado, about 200 miles southwest of Denver amidst over 2 million acres of public land and a vibrant ranching community. The Gunnison valley provides robust cultural programming and exceptional outdoor recreation. A network of dedicated community organizations enrich the lives of many in the tight-knit community. Living in the valley, one appreciates a vibrant culture of festivals, exhibitions, performances, wellness activities, and more. In the winter, many enjoy in skiing at Crested Butte Mountain Resort and along dozens of miles of cross-country trails. In the summer, bikers, hikers, and runners explore 750-plus miles of singletrack trails, while others delight in fishing, boating, and paddleboarding at Blue Mesa Reservoir or on the Gunnison River and its tributaries. Pre-K-12 students are served by the highly-ranked Gunnison Watershed School District.
An Equal Opportunity Employer, including disability/vets.
Western Colorado University believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. Western is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (for state classified positions, with preference given to military veterans), or any other protected status in accordance with applicable law. Please see our diversity statement, and our DEII Committee charge.
ADAAA ACCOMMODATIONS:
Western Colorado University is committed to the full inclusion of all qualified individuals. As part of this commitment, Western will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the Office of Human Resources at [email protected] or (970) 943-3140.
WESTERN COLORADO UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY/VETERANS
Website: https://western.edu/
Headquarter Location: Gunnison, Colorado, United States
Year Founded: 1901