Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Position Title:  Field Service Technician

Position Location:  Singapore

Job Purpose

• Support revenue targets and contribute to the achievement of company’s business goals by support customer technical support requirements. Key supporting role in technical support including pre and post installation, assist in project management for related mechanical and electronic hardware projects.

Key Accountabilities

• Provide technical support to customers/projects and resolve issues in timely manner.
• Attending service calls during and after office hours.
• Assist in project management to coordinate different stakeholders, problems solving and ensure successful completion with achieving targets of time, quality, and cost.
• Maintain collaborative relationships with distributors, developers, construction companies and security consultants.
• Assist management with tasks as and when required.

Job Specification

Job Knowledge / Technical Skills / Qualifications

• Minimum 2-3 years’ work experience.
• Minimum 2 years work experience in building materials/products industry or related products requiring field support within construction industry or building (commercial/residential) operations and/or maintenance.
• Higher Nitec/Nitec in mechanical/electronic engineering or other suitable technical discipline.
• Accurate data entry and organization skills
• Proficient in MS Word, Excel and keen to learn additional work-related computer applications.
• Proficient in Auto CAD software applications is a plus.
• Fluent in spoken and written English.
• Possesses valid Singapore driver’s license.

Personal Skills

• Technically minded
• Customer centric
• Strong written and oral communication skills
• Meticulous with an eye for detail
• Accurate and numerate
• Driven by meeting deadlines
• Self starter that is quick to learn and able to retain information
• Excellent organizational skills
• Team player

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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