Senior Client Services Manager

Posted:
5/4/2026, 5:00:00 PM

Location(s):
Federal Territory of Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Job Title

Senior Client Services Manager

Job Description Summary

Job Description

Job Description

Key Responsibilities:

  • Develop and execute business development strategies focused on commercial fit-out projects.

  • Identify new market segments and client opportunities (corporate offices, retail, hospitality, etc.).

  • Conduct market research to stay ahead of industry trends and competitor activities.

  • Build and maintain strong relationships with developers, architects, consultants, and corporate clients.

  • Lead client meetings, presentations, and negotiations to secure new contracts.

  • Ensure high levels of client satisfaction and repeat business.

  • Collaborate with design and project teams to create compelling proposals and quotations.

  • Prepare and manage tender submissions and RFPs.

  • Track and report on sales pipeline, forecasts, and performance metrics.

  • Work closely with project managers, designers, and procurement teams to ensure alignment with client expectations.

  • Provide feedback to internal teams to improve service offerings and delivery.

Requirements:

  • Minimum 2 years experience in a Sales, Client Services or Business Development capacity

  • Experience in commercial fit out, real estate or hospitality industry is strongly preferred

  • Capable of building and maintaining long-term client relationships

  • Excellent communication and interpersonal skills.




 

 

 




INCO: “Cushman & Wakefield”

Cushman & Wakefield

Website: https://www.cushmanwakefield.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 10001+

Year Founded: 1917

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Commercial ⋅ Commercial Real Estate ⋅ Consulting ⋅ Leasing ⋅ Legal ⋅ Property Management