The Enterprise Technology team supports insights with data and the technical systems that give our teams leverage to accomplish their goals. We work cross-functionally with Asana's business teams to understand their objectives and ensure they have the data and technical support they need to reach our audience.

We're looking for an experienced Salesforce Product Owner to join Asana's RevTech team. Revenue Technology (RevTech) is a key pillar within Asana's Enterprise technology function and is focused on supporting the Go-To-Market strategy and execution by binding the tools, technology, and data initiatives to drive growth and scale. This role will be an individual contributor primarily supporting Asana's Professional Services operations, systems, and tools, with emphasis on our PSA platform , while also supporting broader post-sales strategy and retention business processes.

This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Own systems & tooling needs for Professional Services teams, with primary focus on PSA implementation, optimization, and administration
• Support additional business teams RevTech supports including Sales, Deal Lifecycle management, Renewals, Customer Success, Customer Education, and User Operations with tools such as Service Cloud, Experience Cloud, IronClad, SkillJar, Tableau
• Evaluate current state of Salesforce-based systems, identify gaps, and recommend improvements specifically for Professional Services resource management, project tracking, and billing operations
• Be the Subject Matter Expert / Technical owner for Salesforce-based PSA tools and related systems, serving as E2E owner to manage administration, data hygiene, configuration, fit-gap analysis, cost reduction opportunities, value realization, contracts, best practices, access controls, and governance processes
• Close collaboration with business partners, the data & integrations team, and the product manager to quickly respond to system changes, optimize processes, and implement PSA best practices. Key activities include data monitoring, automation, and supporting roadmap execution through decisions on architecture and tools for Professional Services.
• Gather requirements, analyze data, document specifications, and support QA/UAT for Professional Services operations and processes
• Craft operational processes to ship enhancements and be accountable for overall delivery
• Drive new tool implementation/RFP processes, with focus on Salesforce ecosystem tools

About you

• 4+ years of experience working in an environment to support enterprise business systems Must have technology experience: Salesforce Sales Cloud, Financial Force/Certinia , Service Cloud, Salesforce Experience Cloud, or similar tools. Technology experience with Salesforce CPQ, or similar tools is a plus. 
• Professional Services Acumen: Deep understanding of Professional Services operations including resource management, project tracking, and billing processes. Also an understanding of how to scale those operations within a growing organization.
• Understanding Stakeholder Needs: Ability to understand stakeholder needs and translate them into product requirements. To do this, you need to have empathy for your customers, be able to conduct user research, and have a deep understanding of the customer journey.
• Strategic Thinking: Ability to think strategically about your product and how it fits into the larger picture of your company's goals and objectives. This means understanding market trends, competitive landscape, and how your product can differentiate itself in the market.
• Agile Methodology: In the world of product development, Agile methodology has become the industry standard. As a Product Owner, you need to have a deep understanding of Agile practices, including sprint planning, backlog grooming, and sprint reviews. You need to be able to work collaboratively with cross-functional teams, including developers, designers, and stakeholders.
• Communication Skills: Finally, as a Product Owner, you need to have strong communication skills to be able to effectively communicate the vision, goals, and requirements of your product to stakeholders, customers, and team members. You need to be able to listen actively, ask good questions, and provide clear and concise feedback. Additionally, you should be able to adapt your communication style to different audiences and situations.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between 19,417 PLN - 24,750 PLN. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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