Position Summary...

The Senior Analyst, Learning and Development will design and develop training materials for our Customer Engagement Services team. This includes creating training that encompasses onboarding, cross-training, upskilling/reskilling, functional business changes, associate development, and functional leadership development. This training supports thousands of Walmart associates across 26+ states and involves partnering with a global network of outsource partners. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.

What you'll do...

Senior Analyst, Learning and Development

Join Our Team and Shape the Future of Learning at Walmart!

Are you passionate about designing and delivering impactful learning experiences? Do you have a knack for developing innovative training materials and methodologies? If so, we have an exciting opportunity for you!

Position Title: Senior Analyst, Learning and Development (CURRICULUM Developer)

Location: Bentonville, AR
Department: Customer Engagement Services Learning & Development

About the Role

At Walmart, we are committed to providing exceptional training and development opportunities for our associates. As a Senior Analyst, Learning and Development, you will play a crucial role in designing and developing training materials for our Customer Engagement Services Team. You will ensure that our training programs are effective and aligned with business needs. You will create training that encompasses onboarding, cross-training, upskilling/reskilling, functional business changes, associate development, and functional leadership development. This training supports thousands of Walmart associates across 26+ states and involves partnering with a global network of outsource partners.

What You'll Do

• Design and Develop Training Materials: Identify training needs, translate information into accurate and concise training content, and facilitate meetings with project teams to analyze, plan, design, develop, and implement training deliverables.
• Provide Expert Guidance: Apply up-to-date expertise to develop, execute, and improve action plans. Provide expert advice and guidance to others in the application of information and best practices.
• Complete Post-Training Audits: Review and evaluate post-implementation support requirements, communicate feedback to key stakeholders, establish required actions, and oversee the development of remediation plans.
• Implement Business Solutions: Build relationships with key stakeholders, identify business needs, and carry out necessary processes and practices. Monitor progress, recognize improvement opportunities, and adapt to organizational changes.
• Deliver Training: Collaborate with business units, participate in site readiness assessments, collaborate with training delivery teams, and provide training results to key stakeholders.
• Promote Company Values: Model compliance with company policies, support the company mission, and uphold standards of ethics and integrity.
• Develop Innovative Training Methodologies: Research alternative adult training processes, benchmark with internal and external training organizations, and implement new training programs.
• Enhance Learner Experience: Ensure the learning environment is conducive to learning, engage subject matter experts, manage associate performance during courses, gather feedback, and implement program improvements.

What We're Looking For

• Education: Bachelor’s degree in Business, Human Resources, Communications, Education, or related field OR 2 years’ experience in training, quality, knowledge management, contact center, or related area.
• Experience: Minimum of 2 years in training in an operational or production-based environment or related area. Project management experience and experience with instructional design software are a plus.
• Skills: Proficiency in learning design, adult learning principles, and e-learning authoring tools. Strong project management, communication, and analytical skills.
• Attributes: A collaborative team player with a growth mindset, adaptability, and a commitment to continuous improvement.
   

Why Walmart?

• Impact: Play a key role in designing training programs that support the growth and development of thousands of associates.
• Innovation: Be at the forefront of learning and development, utilizing the latest technologies and methodologies.
• Growth: Opportunities for professional development and career advancement within a global organization.
• Culture: Join a diverse and inclusive team that values respect, integrity, and excellence.
  
   

Ready to Make a Difference?

If you are ready to take on a challenging and rewarding role that will shape the future of learning at Walmart, we want to hear from you! Apply now and be part of a team that is dedicated to driving excellence and making a positive impact on our associates and customers.

 

Apply Today!

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $70,000.00-$130,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Human Resources, Communications, Education, or related field OR 2 years’ experience in training, quality , knowledge management, contact center, or related area .

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design, Project Management, Supervising Associates, Training and Development

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America