As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

Pharmacy Technician (Registered)

Non-Commercial Specialty Pharmacy

Lake Mary, Florida Onsite

Fortrea Patient Access is a portfolio company of Arsenal Capital Partners, a private equity firm specializing in market-leading franchises in the healthcare and industrial sectors.    We are a scaled leader in the HUB services and patient access market, serving the biopharmaceutical industry with comprehensive patient support, product access, affordability, and adherence solutions for more than 30 years.

Further advanced by its recently expanded non-commercial specialty pharmacy, FortreaRx™, to support enhanced distribution of cold-chain and ambient free goods products, we are committed to driving patient outcomes and improving healthcare accessibility through its extensive experience while currently supporting more than 2.5 million patients and over 100 unique brands across more than 25 disease indications.

We believe in our employees and their growth. You’ll have the opportunity to achieve success in your professional development in our inclusive and diverse environment – take your career to new heights with your hard work and contributions. 

In this role, you will work directly with patients and providers to set up deliveries and assist with order processing and be responsible creating/routing of pharmacy orders through receipt, review and verification of patients’ prescriptions, prepping and scanning documents, verifying patient data including HIPAA information, submitting prescription orders into pharmacy data system.  

Responsibilities include: 

• Able to work as a team in a fast-paced environment and collaborate with others and demonstrate diversity awareness; maintain a professional, calm and friendly demeanor and have excellent communication skills.   

• Must have efficient phone skills, including familiarity with complex or multi-line phone system; able to be on the phone for extended periods of time; knowledge of MS office – email, outlook, messaging.  
• Understand and strive to meet or exceed call center metrics within 90 days of hire, while providing excellent consistent customer services  

Requirements: 

• Bachelor’s degree and 2 or more years of healthcare or pharmacy work experience; evidence of continual work towards a degree is strongly preferred 

• Candidates without a degree must have a High School Diploma or GED, and ideally have four or more years of healthcare or
• pharmacy work experience 
• Florida Board of Pharmacy Registered Pharmacy Technician
• license required 
• Ability to speak Spanish is preferred.  

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time, or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable.  For more detailed information, please click here.   

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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