Job Profile Summary:

Pegasus Logistics Group is a company committed to providing a superior customer service experience, service is our passion and sets us apart from others. The role of the Logistics Operations Billing Agent is a fundamental pillar in the gearing of the operation and customer satisfaction. Therefore, it is important that this position maintains excellent communication with the operations team, keeps strict order, concentration, and precision in the amounts to be charged or paid.

Major Duties and Responsibilities:

• Develop other tasks as requested as per requests, such as reports, analysis, monthly ends closing, etc.
• Check that the shipments comply with the data quality, making sure all mandatory spaces in Cargo Wise are fully completed.
• Ensure that the billing is kept up to date and that the regulation of 48 hours after the delivery of the cargo is complied with.
• Maintain the “Autorating” tool for the accounts that apply.
• Keep the control sheet of your shipment up to date.
• Create your work role always keeping the order and control of your shipments.
• Work under the parameters and standards of quality and compliance of the company.
• Immediately report inconveniences, results, or problems related to daily work to your manager or supervisor.
• Work closely with sales, operations, and pricing.
• Have cost control with suppliers to verify correct billing to Pegasus.
• Build close relationships with suppliers and always keep contact with them.
• Negotiate better costs as much as possible.
• Participate in training and continuous development of their skills.
• Update rate increases.
• Comply with the requirements of the company’s Quality Management System.

Required Skills, Experience, and Education:

• No experience necessary
• Fluent in Spanish/English both verbal and written.
• Proficient in Microsoft Office applications.

Desired Skills, Experience, and Education:

• Technical Education in Customs, International Trade, or Business Administration
• Effective communication with internal and external customers.
• Creative, innovative, and proactive.
• Good planning and organizational skills.
• Decision-making capacity.
• Ability to work under pressure.
• Good customer service.

Physical Requirements:

• Remain in a stationary/seated position for an extended period.
• Regularly required to operate a computer, telephone, keyboard, and other office machinery.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The ability to hear, understand, and distinguish speech and/or other sounds.